Great Beds and Great Location... A little bit of a pain getting in and out thru the airport. The parking is free !! If you are just in the Dallas area for a day or so this hotel has everything. They charge for internet. The front desk checked me in very quickly.
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Thank you for taking the time to submit your comments from a recent stay at Hyatt Regency DFW. Your specific compliments about the quick check-in at the front desk, great location and complimentary self-parking for hotel guests are appreciated. We look forward to your return visit.
Sincerely,
Rusty Macy
General Manager
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I was very impressed by the superb room - very specious, nicely decorated and well furnished. I used the kiosk for automated check-in and check-out and it was very quick. The shuttle took longer than expected to arrive to pick us up at the airport terminal. The shuttle from the hotel to the airport was also full and could not...
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Thank you for your review of Hyatt Regency DFW. Your compliments about our friendly and welcoming staff, spacious guest rooms and quick check-in and checkout at the lobby kiosks is appreciated. Your concerns about the shuttle service and breakfast service has been shared with our team. We hope you will return soon.
Sincerely,
Rusty Macy
General Manager
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I have stayed at this property twice in recent months and have found the staff to be welcoming and the rooms are definitely on the large side. The shuttle bus always arrives promptly at the international terminal when called and takes only a few minutes to the hotel. The main plus is the size of the rooms, I've always had...
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Thank you for your review of Hyatt Regency DFW. We appreciate your compliments about our welcoming staff and prompt, complimentary airport shuttle service. Your specific comment about our oversized guest rooms to relax in after a long flight is appreciated. We look forward to your next stay at Hyatt Regency DFW.
Sincerely,
Rusty Macy
General Manager
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friendly valet. somewhat incompetent front desk people. rooms are clean with comfy beds. the suites are just two connected rooms. it doesn't feel like a suite, especially with the absence of a bathtub. disappointed.
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Thank you for submitting this review from a recent stay. We appreciate your compliments of our friendly valet, clean guest rooms and comfortable Hyatt Grand Beds. Your specific concerns have been shared with our management team. We hope you will visit again so that we may have the opportunity to exceed your expectations.
Sincerely,
Rusty Macy
General Manager
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If you are just flying in and out and need a bed to stay or wanting to see Dallas this is a great place to stay, the staff are friendly and helpful and the food it fantastic well worth a visit.
The total package starts when you are picked up by the free shuttle bus to take you to the...
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Thank you for this 5-star review of Hyatt Regency DFW as a "great place to stay." We appreciate your compliments about our friendly staff and fantastic food very much. Your specific compliments about Bill's helpful and personal service on the complimentary shuttle and Ron's great service in ACES bar have been shared with our entire team. Thank you for again...
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I knew that the Grand Hyatt at DFW was the nicer of the two airport Hyatts, so I was worried, but this place is fine. The conference facilities are a good, although I don't think the hotel is used to handling conferences as big as the one I attended - internet would bog down at peak hours, and the group...
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Thank you for this feedback from your recent stay. Your compliments about our conference facilities and spacious, comfortable room are much appreciated. We do offer a complimentary shuttle service, which runs every 15 minutes, for all travelers with service to and from all airport terminals. From the airport, simply use the touch screens in baggage claim to access the hotel...
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When I read Hyatt Regency, I tend to think of a fairly nice hotel. Not this time. I hooked into this hotel dirt cheap by bidding on Priceline. It's primary focus are business meetings, because of the airport location. The service in the bar was horrendous. My wife and I went in for drinks. There were waiters and waitresses everywhere,...
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Thank you for your feedback from a recent stay at Hyatt Regency DFW. We appreciate your compliment about our easy location inside DFW International Airport. When planning your next trip, please consider our convenient Enterprise Rent-a-car and Hertz valet rental car programs where they bring the car and contract directly to you at the hotel and return it to the...
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My husband had a conference at the hotel, Tuesday- Sunday. Perfect for flying in for the conf. Each day I went antique shopping. This turned out to be the perfect hub for scouting out Texas Antiques. We also met up with several friends /relatives one evening for dinner at the nearby Gaylord Hotel~( Texas Rangers were on TV....and won). We...
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Thank you for your 5-star review of Hyatt Regency DFW. Your compliments about our convenient location close to Texas antique shops and nice guest rooms with views of the planes at DFW International Airport are appreciated. Thank you for sharing your tips about complimentary parking and newspaper availability at the front desk with future guests. We hope to see you...
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Had a great experience at the Hyatt Regency at DFW. The shuttle picked me up at the terminal and it was a three minute drive to the hotel. In that time, the shuttle driver explained all the amenities offered at the Hyatt and the shuttle schedule. The hotel had plenty of helpful staff waiting to help or answer any questions....
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Thank you very much for this 5-star review of the "first class service" at Hyatt Regency DFW. Your specific compliments of our helpful staff, clean and modern guest rooms and Texas French Toast at Jacob's Spring Grille are appreciated and have been shared with our team. We are pleased to know that you took advantage of the convenient shuttle to...
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We chose this airport hotel based on price. Having stayed at the Grand Hyatt on our arrival in the US 3 weeks earlier, we were a bit concerned that this might be a disappointing comparison. Not at all. It was an exceptional hotel.
Overall, I preferred our experience at this hotel. All of the staff were extremely friendly and went...
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Thank you for sharing this 5-star review of Hyatt Regency DFW. Your specific compliments of our friendly staff and spacious, quiet guest rooms are very much appreciated. Your postive comments about the service and selections in Jacob's Spring Grille and Jett's coffee bar have been shared with our culinary team. We regret that you experienced issues accessing the hotel upon...
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