My wife and I stayed at this hotel for one night. Room was not as clean as it could have been. Bed was average. Our telephone and hair dryer did not work which we informed the clerk (but this was not a big deal for us, as we had cell phones and our own dryer). The room could use some...
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The guy at the front desk was really nice I think his name was David. Anyways I thought the breakfast had a nice big selection and was very alert that some of thier food may contain food allergies. Very very impressed! We were planning on staying at a comfort suites but we had an awful expierience in San Antonio a...
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Dear Valued Guest,
I am delighted that you enjoyed your stay! I must thank you that you gave us the time and effort to write us a review. I sincerely thank you and value each of your words. It means the world to us that we satisfy each one of our guests and it goes a long way to know...
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The room was nice, but the bed was hard as a rock and there was no tv in the bedroom part of the suite. The breakfast was cold and not a good variety. The room is greatly over priced.
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Dear Valued Guest,
I will first apologize for the inconvenience that you had during your stay. I will state that I am glad you had enjoyed our rooms but I must comment on certain points. First, our TV is not in the sleeping portion of the suite since most of our guests stated they would like to watch TV while...
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This motel came as part of a package trip. The room was comfortable but the buffet was low quality with minimal choice of food and the food was served to you like they wanted to insure you did not ruin the bottom line. There is a lounge in the motel but it was not open after the first two days....
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Dear Valued Guest,
Let me first state that our bar and lounge is currently open. In the past few weeks we have been searching for a new staff to fill the positions required for the bar and restaurant in our hotel. I will apologize that it was not in service during the time of your stay. As for our hot...
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well.... the breakfast area is clean and organize so make feel welcome. They have alots of choice of food like the resturant.and staff have big smile welcome.
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Where to begin..Arrived to this "pet friendly" hotel to be questioned about having my yorkie in tow..?? Staff member said, 'ok she can go ahead and stay'..?? Got to 1st room- AC not working, trash on floor, used rag in bathroom, soap open, blood on towel..!!! Complained to very friendly staff, moved our family- child and baby included, to another...
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First, I will sincerely apologize for your stay. Our housekeepers go through a strict guideline of cleaning rooms and we have certain checks to prevent lack of inspection per room. It seems very unlikely that two housekeepers were able to miss so much in a room. We have never had a single complaint about the service of our housekeepers and...
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I have been very pleased with the rooms, have stayed more than once..I found Robin the Manager to be very helpful..as well as the other staff members. The room was very clean, and service was great..
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At $62 per night this was a great value. Room and bathroom were clean and adequately appointed. Pool area had empty beer cans laying around and the pool appeared to be uncleaned for a few days. Overall the value was very good but felt that the building was dated. Out of order elevator made carrying bags from 3rd floor a...
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I booked three rooms through hotwire for my youth group that was doing some mission work in downtown Dallas.
Pros; The rooms were extremely nice for the deal we got on hotwire.
Cons: The service was terrible!
They had us booked for 3 to a room but then tried to tell us it was illegal to have that many people...
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Dear Guest,
To begin, let me first state that I am sorry if you feel as though our service was terrible. It was not our intention to have 3 people book into 1 single king room; however, hotwire sent us that reservation. It is not allowed to have that many people in a single king room by Texas fire code....
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Recently took a trip back to Dallas driving from Austin. Stayed here overnight and was very pleased with the staff and the service the hotel provided. The rooms were clean and I had a very relaxing sleep.
The Korean restaurant has some of the best Korean food I've ever had. In fact, when I'm in town, I'll come to the...
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96 Reviews
47 Reviews
