I was in Dallas on business and the better hotels either were booked or exceeded our budget. The price was right and the nice tree lined neighborhood was proximate to everything, but that's where the good news ends. This hotel screams for a drastic, thorough renovation. And proper training for its staff. Pieces of the bedroom furniture came off in... More

I recently stayed at the Stonleigh while on business in Dallas. The room was nice and big, but right outside my window was a massive construction site (looks like they are building condos). At 6:58 a.m. the jackhammers and concrete saws fired up. No need for an alarm! I have no idea why they would book rooms on that side... More

I worked at an event here, and after years in the events industry, I was absolutely blown away by the customer service at this hotel. I can't recall a better experience with customer service than at the Stoneleigh. I seriously felt like I was a princess...and I didn't even have a room there, I was just working at an event!... More

Accommodations were beautiful, hotel is historic and decorated beautifully. I may have heard the "ghost" one evening, but it was probably only the weather. Not a lot of options in my opinion in the neighborhood for food or snacks for an extended stay. Hotel staff were very nice, provided our group with coffee in the lobby area upon request. They... More

We stayed at the stoneleigh for a quick weekend getaway. The first thing I noticed when I pulled up is that there is a huge construction project going on right next door. This immediately made me nervous but thankfully turned out not to be a problem. The problem we did have was that they placed us in a room right... More

Great hotel choice for my trip to Dallas for a bridal shower. Loved the convenient location close to nearby attractions. The guest room was spacious, well appointed, and clean. The staff was very friendly and accommodating, and the decor and artwork was a unique and memorable touch in the lobby and restaurant.

This is a grand hotel in an excellent location. The staff is courteous and attentive. We stayed four days and had breakfast twice in the hotel, but they ran out of many food items. The manager served us coffee that was apparently sitting and in soiled cups! not very observant. That said however our server Michael was exceptional and on... More

I appreciate hotels with character and authenticity. This hotel has it in spades, which I will confess always biases my ratings upward! The recent remodel has kept the old style charm but updated the in room classe. The rooms have solid updates with solid furnishings and wonderful bathrooms (my room had a deep soaking tub, which I would never use... More

I stayed here for my wedding night last month and wasn't too impressed with the quality of service. The room was clean and comfortable, but I suppose I was expecting better service. The restaurant was not full when we went to get breakfast the next morning, but it took way too long to get our food, the service was abysmal... More