This hotel was lovely and the staff were very helpful. This historic property was very upscale and the decorations and accommodations were right on point. I would absolutely stay here again.
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This hotel was lovely and the staff were very helpful. This historic property was very upscale and the decorations and accommodations were right on point. I would absolutely stay here again.
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We celebrated our 6th anniversary, and the service was as perfect as when we hosted our wedding reception at the Adolphus 6 years ago. The staff was friendly, efficient, seeking opportunities to make it a memorable stay. The room was exactly what was expected, elegant, comfortable, clean and modern amenities. We love the historic charm that has been so lovingly...
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When we checked in late on a Friday evening to join our relatives staying there for a wedding, we were told by the clerk who handled our check in,that our room rate was going to be reduced by $30 a night.
The reason for this was that our cousin had been "upgraded" to the room next to ours and therefore...
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The Adolphus is located near the center of Dallas in an area with a wide range of activities. The hotel has the charm and history of being near a century old, but with all of the modern amenities in the hotel rooms, exercise facilities and meeting rooms one might expect. The staff anticipated nearly every need and with minimal, if...
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Dear Jeff,
Thank you for your kind words of praise. It was a pleasure having you with us, and we appreciate knowing that we helped make your business meeting in Dallas a success.
We hope you will return often.
Kind regards,
David
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My stay at the Adolphus was a very pleasant one. Easy check-in. Polite staff. Beautiful lobby, steeped in history. The car service is a wonderful amenity. Easy walking distance to many sites and restaurants as well as the convention center. I can't say enough good things about my experience there.
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Dear Guest,
We always appreciate hearing that travelers find a warm and gracious welcome at The Adolphus.
Our complimentary sedan service is one of our most popular amenities. It represents a great savings, in and of itself.
Thank you for staying with us.
Best,
David
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I stayed at the Adolphus for 4 days. Every aspect of my stay was nothing short of ideal. Staff from check in to check out were helpful and courteous. It is a beautiful hotel in a great location. I can highly recommend the French Room restaurant which equaled my best Paris or NY dining experiences. I was on a discounted...
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Dear Guest,
It is always a great pleasure to welcome international guests, and we have entertained many travelers from Australia in recent years. The word has obviously spread in that part of the world.
Thank you for recommending The French Room at The Adolphus. It truly does rival the best restaurants in Paris and New York, as many have commented...
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My experience with the Adolphus began on a very sour note when I called on Sat., 2/4/12, a little past 12 noon to ask about possible early check-in or early parking. The hotel operator was extremely rude and curt, and having answered by questions in the most perfunctory manner, hung up on me without so much as a "good bye."...
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Dear Guest,
Thank you for your compliments. Please know that our resident manager has reviewed your comments with our staff and used your experience for further training.
The essence of hospitality is warmth and graciousness, and it is important that our staff reflect this at all times.
We are delighted that you enjoyed your stay and look forward to welcoming...
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Steeped in History (The Adolphus is celebrating its 100th birthday right now) you get that feeling immediately as you enter the beuatiful hotel. With all of its amenities everywhere, as well as the happy, friendly, helpful people welcoming you, you are truly glad you're here.
Everything here is done for your comfort, your enjoyment and your return time after time....
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I would like to be able to say wonderful things about this hotel, but I can't. We arrived at the hotel in February of 2011. It has taken me so long to write a review because it was an experience that I would rather forget. We are returning to Dallas this month for an event that we attend every year...
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I was very excited for our stay with this hotel. Based on all of the reviews that I had read about the hotel and the French Room restaurant I assumed that our stay would be excellent. Sadly my experience with the Adolphus was very disappointing. The hotel was advertised as a four star luxury hotel but in reality it felt...
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Dear Guest,
We apologize that you were disappointed with your stay. Please know that our resident manager will be meeting with our staff to review what you wrote, point by point. As other travelers have noted, we go above and beyond to make our guests comfortable. When we fail to accomplish this, we take it to heart and address the...
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