As a business hotel that is accessible, can accommodate a large group and is located close to many restaurant options, I would say this is a decent spot. Ultimately, after they have gone through their extensive renovation, it will be very good. Wonderful staff makes up for the minimal dining choices inside. It was a good value and very adequate... More

I really enjoy my stay here every year on a business trip I attend. The rooms are clean, staff helpful, prime location near food and shopping. The only thing I had a difficult time with is the bathroom non skid stuff in the bathtub had worn down and I fell very hard hitting my tailbone and head. I am not... More

Clean hotel with good amenities. I had a short business stay and had no problems. Quality rooms and staffing. Decent location. More

We stayed in this hotel for one night on January 12. The service was excellent. The room was very nice and spacious. The bathroom had a large sink area and a lighted make-up mirror which I always appreciate. Room service was prompt and very good. The lobby bar has very good food. I would stay here again when visiting Dallas. More

We stayed here for 9 days over the christmas break. We were really only here to sleep, so it didn't matter that the place was like a ghost town until New Year's Eve. If you have the ambassador card, it is pretty useless here because they are redoing the 16th floor where you would normally enjoy extra amenities. We were... More

Stayed at this hotel in May of 2011. Great experience start to finish. Was there for business for the week. Room was very nice - lots of space, good amenities. Blow dryer, work desk,iron, etc all in the room. Good room service menu as well. Only downside to rooms was there was no WIFI when I was there. You could... More

We really enjoyed our one night stay at InterContinental Dallas! The room was very nice and comfortable. The hotel is conveniently located near great night life in Addison. The Sunday Brunch at Q De Cheval Restaurant was fabulous, and we will definitely stay here again! More

First, my first issue was the 1-877 number that I have contacted with to confirm my reservation. The lady I spoke to was not friendly. And she kept asking me to spell my name for more than 3 times. She got an accent and was kind of rude. I felt bad after talking to her. Second, I checked in for... More

This was the second time I stayed here. As an Ambassador I was upgraded from a king premier to a two-level club suite which was fabulous. In addition I was offered free wi-fi, a movie, and breakfast. The staff was very friendly. Check-in and check-out were very efficient. Addison airport is nearby and is home to the Cavanaugh Flight Museum.... More