The first thing I noticed when checking into this hotel was the airport directly behind it, which sort of concerned me at first; but I was pleasantly surprised when all air traffic subsided by 8 pm- or I slept so well that I didn't even notice it... As I sat out in parking lot between all four hotels at this...
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Thank you so much for the kind words, in reference to your stay with us. We take great pride in providing all of our guests with superior customer service and incredible amenities. I have shared your response with the staff, much to their delight. And, they join with me ,in hoping to see you again real soon.
Respectfully,
Cara Hayes,...
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1st time we stayed at a HI - Express; we usually stay @ Sheraton, Westin, Double Tree type places. Clean, comfortable, friendly, inexpensive, big room with sleeper sofa! Near restaurants, not too far from DT Ft Worth!
Thank you!!! The customer's experience is our #1 priority. We want you to enjoy a guestroom, as well as, public areas, where you can truly be yourself. It makes us happy to hear that we were able to make your stay so comfortable.
Sincerely,
Cara Hayes, GM
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I stay here often for business and couldn't ask for better customer service. They go out of their way to make your stay the best possible. The area is nice and so is the hotel. I wouldn't stay any where else when I am in town.
We stayed at this hotel for a week while we were in town for my son's Pony baseball tournament. There were 12 families who traveled, along with the team's coach. During our stay the saff was very friendly and accomodating and went above and beyond to make our stay a good one.
The rooms were nice and freshly decorated for...
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We appreciate your review and thank you for staying with us.
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We usually stay at HI Express as we are Priority Club members and also read review on Trip Advisor on this hotel. It was just lovely. EVERY staff member in this hotel could not have been nicer and more polite. The room was spotless and quite large. The bed was great and we slept very well. The breakfast buffet was...
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Thank you for your review. We greatly appreciate your compliments and we hope to see you back with us real soon.
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I've stayed over 20 nights at this Holiday Inn Express so far in 2011 and will continue to do so throughout the year.
There are other Holiday Inn Express's closer to where my business takes me, but I find the one in Bulreson to be the most to my liking.
The rooms are clean, I enjoy the complimentry nightly happy...
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Thank you for your positive feedback about the Holiday Inn Express Burleson. We strive for excellence and appreciate all of our guests that choose to stay with us at our hotel, especially the repeat clients that we always enjoy having.
We look forward to having you stay with us again.
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DFW area has the best price to quality ratio in the world when it comes to hotels and this hotel was no exception. Being a Holiday Inn Express, it doesn't have quite the bells and whistles of an Intercontinenal. But, for anyone who cares more about a well fitted-out room, a quiet night, convenience and friendly services, this is a...
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Thank you for your review on tripadvisor. We only strive to provide the best accommodations and customer service for all of our valued guests.
We take pride in our hotel and also our staff . We would only hope to see you again in the near future!
Best regards,
Management
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I have stayed at the Holiday Inn Express many times. It is always very clean and the furnishing are very nice. The front desk folks are very nice.
Thank you for your review of our hotel here at the Holiday Inn Express Burleson. We value all of our guests bad or good reviews. We are delighted to hear that your experience was a positive one and we hope to see you back with us soon.
We have just renovated our indoor pool to keep our hotel looking fresh...
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I stayed at this Hotel March 20th for a HS class reunion. GREAT girl at the front desk and room was really nice. Beds and pillows were awsome...my problem arose when I went to visit classmates in another room....upon my return someone was laying in my bed...seems the guy couldn't get his key to work (are that was the story...
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We deeply apologize for your bad experience you had at our hotel. We have taken extra precautions to avoid future mishaps such as yours. We took extra measures by training our staff about safety and security for all our valued guests.
We have had new management recently and we are doing our best to improve in every way possible.
Sincerely,...
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This Holiday Inn Express was an exceptional value, and we highly recommend it. It is a relatively new hotel, with very nice amenities, including a hot & cold breakfast bar that was above average. We were there for five days, and were very impressed with the cleanliness, neatness, and care of the hotel. The rooms were very comfortable, and well...
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Thank you for your positive feedback regarding your recent stay with us here at the Holiday Inn Express Burleson. We continue to strive for perfection in order to give our guests a great experience every time they stay at our facility.
We hope to see you back with us soon!
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