Stayed one night, one room in June. Got billed for two rooms in August. I called and told clerk the bill was incorrect. Supervisor called back stating housekeeping had us down for a smoking room and a non-smoking room. I replied we are a married couple, we don't smoke, we had one room in June and I have proof I... More

I came to Brownwood for my niece wedding . The motel was really clean and comfortable for me On Friday afternoon a group of 12 people came to visit me and my family , We had a lot of fun talking , drinking , eating .. at the Motel BBQ area . They really create a good atmosphere in the... More

We stayed here 2 nights, but only because it was a busy weekend and we are travel hardy. The motel is old and looks like it hasn't seen any renovations or maintenance in a few decades. The furniture and fixtures in our room was old and in poor condition. All the porcelain and faucets had rust stains. Dirt came out... More

This was the nastiest place I have ever stayed. Nasty!!!! First of all the sheets and pillow cases had never been changed. This is not an opinion this is a fact. The sheets stink. Second the bathrooms were something that you might find in a rundown and filthy truckstop. Again nasty. There were people outside our room all night long,... More

We are origianlly from Brownwood and come down frequently to visit family. Everytime we came, we would stay here. The last time we stayed we saw that they charged us 2 nights whenever we only stayed 1 night. We called the "front dest mgr" and told her we only had stayed 1 night. She actually argued with my husband and... More

My family and I went to Brownwood, Tx for a High School Graduation. We booked 2 rooms online. One room was next door to the hot water heater/boiler room... and the room filled with propane/butane fumes, and when we told the front desk the reply that we received was... "well I don't know how that is since this hotel is... More

Worst experience I have ever encountered in a motel. When I checked into my room (231) there was a huge cockroach dead on the floor and when i pulled back my sheets there was dirt on them that you could brush off. I went to cancel room and was talked into another room by clerk (232). I was late for... More

We were in town for a 4-H event, and after traveling almost 7 hrs the kids and I were ready for a good night sleep. Never happened! We had to be shown a "trick" to open our door, the knobs were missing off the sink, beds were hard as a rock, floors were filthy and the air cond. never got... More

We were in town due to a military deployment. Thankfully we did not have to pay for our room. However, I had a list and know that the military paid for a lot of rooms at this place. I wouldn't recommend this to my worst enemy. We got locked out of our room and the door had to be pried... More