Our first night in Baytown was horrible and I decided to find us another motel. Not wanting to go all the way out to the interstate, I started looking at several privately owned places. When I walked into the lobby I was immediately impressed. The staff behind the counter, although helping another customer, addressed me right away and was very...
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The hotel staff was very friendly and helpful. The beds are so comfortable that we decieded to stay an extra night. Great rate, we had the mini-suite and was surprised at how big the room was. We will definately be back for our next visit with family..
I chose this hotel because it was inexpensive and offered what I needed: something close to my new job, and with high-speed Internet. I got a lot more. The rooms — especially the mini-suites — are enormous ... easily twice the space that you might find for the same price (or more) elsewhere. The rooms were clean and well-maintained, and...
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Very cozy! Everything was better than expected for the price! Everyone was Very friendly. We will definately stay here again.
Cozy is one of my favorite words and appreciate you using it for our hotel. I personally look for places that make me feel comfy and glad to know we did our job right. We hope to see you soon!
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This was a very nice place to stay in Baytown. It was very clean, and the beds are great. The staff was friendly and helpful. We walked in with no reservations and they had rooms available for us at a great rate. The breakfast choices were good and even went to 10am which was so convenient. We ended up staying...
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Thank you for your review, it is always appreciated when we hear both positive and negative reviews so we can address any issues and make our hotel better for our guests. Glad to know you enjoyed our large pool, it is our star attraction. Look forward in providing our great service to you again soon!
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I had to go to Baytown and Houston for doctor appointements. This was an excellant location, the price was extremely reasonable. The staff was extremely friendly and accomidating. I stayed on the second floor and I needed help taking my luggage down on the day I was leaving, they were more than happy to assist me. Unfortunately, my husband and...
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Thank you for the extremely kind words Ms. D. It is always a pleasure to serve our guests in this manner as that is how I would want to be treated so this type of training is our foundation. We look forward to seeing you back soon and appreciate your business!
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The staff was great,the management(Pete Patel) were wonderful.Traveling from North Carolina I was hoping that I got what I paid for....and I got that and then some.Once I had to change the date of my stay and when my card declined, Mr Patel insured my room anyway and promised me that it would be there and ready when I got...
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Thank you so much for the review! Making sure our guests are taken care of is our goal and we wanted to make sure you arrived with no problems even with the credit card issue. I will certainly let my housekeeping team know that they are appreciated with the extra effort they do in creating animals out of towels. Looking...
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we stay 4 nights,was recommend to be a good place to stay at least a couple years ago (after IKE). the lobby is large and very nice looking. the rooms r also large but the carpet is very nasty, had wear socks which became black in a matter of minutes and the feel of it was awful. the bathroom was...
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I am so sorry to hear about your experience. Our goal is to exceed guest satisfaction and after several positive reviews, it concerns me that nothing was noted to our staff during your stay in which we would have promptly rectified the problems. We stock plenty of clean blankets at the front desk if any guest requires one if asked...
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When you walk in you'll be surprised at the beauty. The hotel is very clean, smells nice, very friendly staff. Cont. breakfast, waffles made into the state of Texas! Coffee 24/7 in the lounge. Nice clean pool For the price you just can't beat it. Close to shopping and everything you'de need to have a wonderful time in the Bay...
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Thank you so much for the compliments to our hotel! Our goal is to provide the best rooms, best service at the best rate so extremely glad to know that we helped achieve that for you.
Our biggest selling point is our huge pool which we can say is the largest in town. We hope to see you back soon...
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The place was really nice and I loved that it had a mini fridge and microwave butI really think they need to replace the carpet. Housekeeping came in way too early also. Overall all it was a pretty average hotel. The night staff was way too slow some of our family checked in later and had to wait an hour...
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Please accept my apologies for the somewhat bad experience at our hotel. Our carpets are not more that three years old and are cleaned several times in a year, what may have occurred is that housekeeping or maintenance may have overlooked rooms that would require additional cleaning but had it been brought to our attention, we would have rectified the...
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