My husband and I stayed 2 nights recently with our dog in Cottage #1. Although this is an older motel, the cottage was recently remodeled with hardwood floors and the works. The cottage was supremely clean and the property is well maintained. We were treated to a snack basket upon arrival which was restocked each day. The only thing to... More

This is a great family owned small motel in beautiful Townsend. So close to the Smokies and Gatlinburg but no rat race, traffic or crowds. We love the rockers by our door and the new fire pit. Will be back again next year for sure.

Friendly staff and one of the cleanest places I've ever stayed. Nice little mom and pop motel that is well maintained and close to Cades Cove. A bit pricy at 90 bucks including tax, but no complaints on the service or the cleanliness.

The lady at the desk was very pleasant and helpful. She seemed to love to talk! The rooms are clean, the beds are comfortable. I liked the rocking chairs out side on the porch. There is a river across from the motel that was nice to listen tooi wish there was a window to open at night i like fresh... More

Welcomed with a smile, great service and one of the cleanest cottages I've stayed in. Been going to Townsend for the past 30 yrs stayed in varitety of housing. Room for Addison ( my pup ) to roam, very important for us dog lovers! Ran out for breakfast yesterday, came back to bed made fresh basket of goodies, nice! We... More

We don't have a lot of money and we needed somewhere to spend a quick night or two that allowed dogs. We actually chose this place because of the reviews on TripAdvisor, and we weren't let down. We were driving back from Destin to OH and I knew we'd be getting there late as traveling with small kids always seems... More

Staff are exceptionally friendly and welcoming. Room was large and sparkling clean. Hardwood floors with throw rugs. Nice basket with snacks. Good value and will definitely stay here again when I am in the Smokies. Looks pretty ordinary on the outside, but was a quiet location for a good night's rest before hiking.

This was my and my wife's third stay at the Townsend Gateway Inn. We needed a weekend getaway to the Smokies and we didn't even think of any other place. Colleen put us in a king room. We were able to check in early like we've done before. Our goodie basket wasn't in our room when we arrived but she... More

We stayed at the Townsend Gateway Inn for four nights this past week and enjoyed everything about our stay. We arrived a bit early on Monday afternoon, but our room was ready and waiting for us. I had seen pictures posted by others and our room (room #5) did not disappoint. The room was very clean, spacious and well appointed.... More