After driving nine and ahalf hours the previous renters broken the hot tub cover.So we had to clean the styrfoam out of the tub to use it.If I were them I would have give the cus another rental.After severals calls it was fix late the next day.The rental was clean in good shape.This was the second time we rented this... More

I was with a group of 30 people, I did not book this place. The only thing I can say good about this place is that the cabin was clean. We stayed in the Poolside Lodge. The two main reasons I was told that this place was choosing was because it had wifi, we had 3 people with us that... More

We stayed at A Rocky Top Romance 6/2 - 6/6/2012. Beautiful place. The only problem, we had 2 motorcycles,a truck ,and motorcycle trailer and the place is not motorcycle friendly. When making reservations and you have bikes don't ask "is it motorcycle friendly" ask "do I have level ground at my cabin to park my bike?". The whole resort is... More

We rented a cabin through Hidden Springs Resorts and a couple of weeks before our scheduled arrival date they called to let me know the cabin we had rented had been taken out of their listings. The owner had removed it. So they told us we could have a bigger cabin at no extra charge. Upon arrival at the Smokey... More

My wife and I had been coming to the Great Smoky Mountains for many years! We have seen many Property Management Companies in the Gatlinburg/ Pigeon Forge area. One of the best vacation rental organizations is definitely Hidden Springs Resort. Their office is now located in the "Covered Bridge" Plaza. Our experiences with (Owners) Jaime and Sally have always been... More

I recently stayed at the Dakota Dreams cabin managed by Hidden Spring Resorts. This cabin was fantastic. It was impeccably clean and maintained. The views were incredible. Most of all the people who run this resort provide excellent information and make is a very easy stay. I would highly recomend booking a cabin through Hidden Springs Resort. You will not... More

Where to start? We chose "Country Love" for our stay and arrived last weekend on 3/22/2012. When we spoke to the representative on the telephone she informed us about the cabin. We were told it had a hot tub, dishwasher, w/ high speed internet (wireless). The reason why I mention "only" those options is due to the fact it wasn't... More

My mother, sister and myself stayed in Sunsational View Cabin last fall. It was clean and I really only have one complaint and it has been previously stated. Hot water was a huge issue. Three of us bathing at totally different times of the day and we still lacked hot water. As for the nice tub...forget about using it because... More

Our stay with Hidden Springs Resort was less than impressive, and frankly just plain strange at times. We chose this company because we were taking our two Huskies along and our regular rental company does not allow pets. The pics of Windswept looked gorgeous and we got an okay deal for what we thought was going to be a great... More