We came to Cold Creek via an email promotion for discount room rate. We were greeted in Large welcome area and lobby. We were given choice of room as this happened to be a slow weekend in Pigeon Forge. Resort is located on quieter end of parkway with easy access to trolleys and backroads for quickly getting around. We highly... more

will always stay at this motel we loved it!!!!!!!!!!!!! my husband and i and our 4 year ole left here after 3 nights to go down the road for an indoor slide for our child and we hated the other hotel . cold creek resort was well worth our money we didnt want to leave we even stayed and extra... more

We booked a "Time Share" through another company which gave us a discount and 2 Dollywood tickets to stay here. The room was smaller than expected. The pool area was well kept, and clean. All the employees were VERY nice and VERY helpful. The Breakfast was wonderful! We had Bisquits and Gravey, make your own waffles, cereal, bagels ect. to... more

Hotel was ok but not great. My family of four (two kids are 14 and 11) found the room small and crowded. When the couch was pulled out for the kids to sleep on, we had almost no floor space left. Couch was in pretty bad shape, kids rolled toward the center all night long. Will definitely not get a... more

Our entire ball team stayed at Cold Creek for the SEAA World Series. Everyone was absolutely tickled with the quality and price at the resort. Not to mention that the owners and staff went out of the way to make our stay a wonderful experience!! This is without a doubt the only place we would want to stay if we... more

First...I was quoted a price of $89 per night. Needed two rooms. When we arrived the price was $99 per night. We were too tired to argue and had cranky toddlers in the car. Front desk said that the owner is the one that took my reservation...and of course, I had to pay for one night per room in advance... more

We read the reviews. checked out the pictures online. The lobby, breakfast area and rooms were very nice. The grounds could use work as well as the area around the indoor pool. the jacuzzi was out of order-one thing I wanted to use.The outdoor pool was great. An older renovated two-story motel, not as good shape as I expected.Also the... more

Well this one started out on the left foot but it progressively got better and we are pleased to announce a very pleasant stay. We found a promotion online with this resort for a two night stay which included two two-day Dollywood passes. We booked the package directly through the resort. Check In- We were charged $20.00 more than the... more

I booked this hotel because of the indoor pool,I was travelling with my 2 children.The pool was wonderful,kept the kids entertained and nice and clean looking.The room is a different story,they are dark but set up nice and was really impressed until 2 different encounters with 2 big roaches. I would not stay at this resort again because of that.Other... more