Well maintained.Staffing seemed sparse but friendly. good value and safe.Only complaint is breakfast bar was not well tended and not well presented-kind of like an afterthought-not a selling point-Holiday inn express is much,much better for just a few more $$'s. more

This was our first time staying at La Quinta Inn. We were looking for a pet friendly motel to take our puppy and her mother with us to. They were very friendly, the lobby was clean, the grounds were clean. When we got into our room I was scared you'd smell the other animals that had been there but you... more

the only thing you need to know is dont even use the door, after visiting here the front door closeing mechanism broke as i was leaving out the front door and the manager charged me $120 for it, he said it was my fault since i was the last one out and stated he had me on camera. what a... more

We made a reservation here on Friday morning around 9:00 a.m. Several hours later we realized we needed to drive far beyond Pigeon Forge, so called from the car to cancel our reservation. Don at the desk said he would cancel, but the manager would decide whether or not we would get a refund since their policy was 24 hour... more

Stayed a few years back, but definitely not the same quality or service. The front desk girl was confused and couldn't figure out how to check out guests. Maybe if she did less sleeping on the lobby couch and more time learing her job, it would have been easier. Room with musty smelling air conditioner. Had to borrow room sanitizer... more

I took my two children, three adults and two other children to Dollywood. I do like La Quinta hotel chain since we had 5 teens who can eat a lot so the breakfast is typically a nice bonus. When we arrived, our room reservations had been changed as far as location and bed types by a manager for an unknown... more

Group enjoyed themselves. Front desk Wanda mgr. was "great" . Hotel front desk staff was good. Need more towels and change bed linen everyday. Pool sort of small. Other than that we had a ball at the hotel. We would return. Hotel close by everything. more

The title says it all. We went to stay there till our timeshare was ready, and by the looks of the price we thought we were getting something similar to a marriot. Wrong. The manager/owner tried to over charge us, the pool, well lets just say we had to report it to the healt dept. cause it looks as if... more

We used my mother-in-laws hotel points and stayed here for 2 nights. I've read some of the bad reviews but I actually thought it was nice. Staff was friendly, room was clean, no bad smells like others mentioned. Non-smoking which was nice- no bad smoke smells. I also liked that the hotel was doing things to help the eviornment (they... more