We choose to stay here because of the reputation of Country Inn and Suites. This location does NOT reflect what we have come to expect at other Country Inn and Suites locations!! We checked in to a fireplace/jacuzzi suite. What a disappointment! The hotel is not new, but the disappointing aspect was the upkeep. From the carpet, to the the... more

We stayed at this hotel over Labor Day Weekend. It is in the heart of Pigeon Forge and there are no shortages of restaurants and entertainment around you. The hotel was mediocre - the staff was very helpful though. If you're choosing this hotel because of the free breakfast - don't. Because we were there at a very crowded time,... more

This was a very clean hotel that sits off the main road but is close to everything. The hotel does need to update its carpet, decor and other areas but is well worth the rate. The breakfast was great with more than expected choices. The staff was very friendly. The pool and spa very nice also. The in room internet... more

Our room was both comfortable and clean no complaints there. But I have to agree with some of the other writers when they say kids were everywhere. We could not enjoy the pool because there were a ton of kids. They were splashing water, diving in the pool and they kept filling up the hot tub. I knw kids will... more

We stayed from Thursday, July 23rd through Sunday, July 26th and it was wonderful! Becky was our housekeeper and she kept the room very clean. The hotel itself was older but the southern hospitality made up for it. The pool and spa were great. Sometimes there were a lot of kids in the pool, but they had an indoor and... more

I have to agree with the last reviewer we must have been there at the same time. There were tons of church vans in the parking lot which made us aprhensive as we rolled into the parking lot. The kids were everywhere and it was very hard to enjoy the pool facilities and grounds. We were gone almost all day... more

wasn't told 100 church teens would be there. they were like locusts, they ate all the breakfast both days we were there and the food lady said there was no more to refill. they ran us out of the pool arae due to their numbers and roughness. they were loud and rude. wherever we went in the hotel there were... more

Visiting town for a long weekend. Have stayed in CI&S many times but this was the 1st time in Pigeon Forge. The hotel is older and in desperate need of a make-over but it was clean which is all that really matters! The staff was helpful and friendly. Breakfast was plentiful and the hostess worked hard to keep it stocked... more

We always stay here when we visit Pigeon Forge, for convenience to the attractions, and also for the cleaniness of the rooms. The staff are very helpful and kind, also. We have traveled to Pennsylvania , and other locations in Tennesee, and always look for this chain, and we have not been disappointed yet. more