My wife and I have stayed at Country Cascades several times. We like the location. The staff is friendly and the rooms are clean. The breakfast is good. We enjoyed the indoor pool and spa. The rooms have coffeemakers, a microwave and small refrigerator. We went for my birthday and they agreed to give us a free upgrade. We joined... More

We decided to stay here due to location, costs, and staying here last year. Check in was typical, although we went and checked out the room before we paid the remaining balance. We stayed in a penthouse suite room # 728 on the 7th floor which met all of our needs. You have a nice TV area that includes a... More

Julie, desk clerk, gave us exceptional service. We have stayed here several times and been impressed with the staff, rooms, their homemade breakfast, made to order omelets and waffles are outstanding!!! We are members of the Smokey Mountain Rewards Program and are very pleased with the amenities! You will not be disappointed!!!

My wife and I stayed at the Country Cascades hotel from may 28-30th and it was a very nice place. The hotel was very clean, the beds were comfortable and everything worked as it should. The staff ( Julie and others that I didn't catch thier names ) were very friendly and helped out with everything. My wife loves her... More

My husband and I bought a travel package that included a stay at Country Cascades. The staff was super friendly, the room was clean, and the bed was comfortable. There was a bit of a problem with water pressure in the shower, but it was not unbearable. The free breakfast includes a variety of hot items (eggs, biscuits, made-to-order omelets)... More

My boyfriend and I stayed here back in November to celebrate our 3 year anniversary. First time we had been on a trip by ourselves. We had a great time. The room was clean, bed was comfortable and the staff was great! Definitely will stay there again sometime soon!

This is an older hotel that has had an exterior face lift. As you approach from the road it looks nice. The inteior is dark with dark wood. Breakfast is served on the 2nd floor and it feels clostophobic. The drop ceilings lower the ceilings to 7'. Sugar and plain donut holes come from a supermarket bag, Fruit is only... More

Where do we start? We have been coming to Country Cascades even before it was called by its name. Why do we come to the same property several times each year, you ask? It is because we have found wonderful family surroundings. Missy Grooms (Smokey Mountain Resorts) is the main reason we started staying here, and is still the main... More

Stayed here from May 17 until May 19. This is a very nice hotel. The room was clean, and the bed was comfortable. One of the best things about this hotel is the staff. All of the staff members were very courteous and friendly. Always telling us to have a good day, and to be careful. We will be staying... More