Have stayed here before on trips to Gatlinburg. Hotel is convenient to shopping, shows, and restaraunts. Room was clean and comfortable. It is a good value for the cost of the room. It needs an exhaust fan in the bathroom. The breakfast area needs improvement. The space is too small for the number of guest rooms. They need to upgrade... more

This hotel was convenient to everything in Pigeon Forge. The room was clean and decorated very tastefully. I loved that the microwave and refrigerator are in the tiled portion of the room. The his and hers closets are also nice. The river runs out back of the hotel, and we got to feed the ducks. That made for a very... more

We would stay here again. Room was clean and staff was helpful. Breakfast room was clean and wide variety of food items. more

Let me preface this by saying, initially, my main reason for staying at this hotel was to maximize some hotel rewards points that were going to expire soon (in other words, I wanted to squeeze 3 days, rather than 2, out of my points). The good: Pool and hot tub were great! Good location--about the middle of the Pigeon Forge... more

We have traveled to the Gatlinburg/Pigeon Forge area every year for the last ten years or so, but we have always stayed in Gatlinburg, and more recently, have only stayed in chalets or cabins. We decided to make a trip to the area as an "end of the summer vacation" and to visit our oldest son who lives nearby. We... more

The Econo Lodge Riverside provided 24 hour maintenance and cleaning personnel. The sink was adjoined with a counter and cabinets that had plenty of storage space for food etc. It had had solid wood cabinets, two closets and a dresser. The price was right for the mountains and the staff was very courteous. The continental breakfast could use some fresh... more

First we were a group of eight....Grandparents, parents and 4 children between 13 and 4. When we arrived at the hotel the lobby was very impressive and the staff was friendly, courteous and was even able to give us 2 connecting rooms (which were not guaranteed when we made our reservation, first come first serve basis). We had a great... more

We will be back to this hotel. We had a room on the back 1st floor and it was very quiet. Also the room was very clean, although it was kind of small, so I wouldn't recommend it for a couple bringing along more than one small child. We had a king room, so maybe the double bed rooms are... more

I was traveling alone with small children. I was attempting to push a cart full of luggage and balance 2 small children. When I asked the hotel clerks in the lobby where the elevator was they just pointed in a direction and explained that I had to go through a door, travel down a hall, go down the elevator, and... more