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Pigeon Forge

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Holiday Inn Express Pigeon Forge/Dollywood


Hotel class 2.5 of 5
308 Henderson Chapel Road, Pigeon Forge, TN 37863
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73% Recommend
4.0 of 5 stars 42 reviews
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[ Date ] [ Rating ]
Not So Clean
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3 of 5 stars
GaHike   2 contributions
Georgia
4 Jan 2010 | Trip type: Family

Stayed here because most of the past reviews gave it a 5 for cleanliness, my most important criteria. The hotel was not clean the night we stayed, 1/2/2010. The common areas are getting shabby and were NOT clean. The carpet in the room was dirty and stained. There was mold on the shower curtain. We had a rollaway bed and... more

Very nice
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5 of 5 stars
czkeys   1 contribution
knoxville, tn
29 Dec 2009 | Trip type: Couples

Very clean, updated hotel with nice indoor pool/spa. Complimentary hot breakfast - very good (coffee weak, but otherwise . . . .) Staff attentive and cheerful. Room layout very nice, and decor is smart - not the usual flowery blah hotel stuff. GREAT shower. I gave them a less than a perfect score (above) because I asked about fridge/microwave on... more

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5 of 5 stars
fireman1000_9   2 contributions
Fayetteville TN
13 Dec 2009 | Trip type: Couples

My wife and I have been staying in the Pigeon Forge/Gatlinburg area 2-3 times a year for the last several years. We usually stay at a different motel each time in hopes of finding the best stay for the best value....we have found what we were searching for. From our check-in until our rapid check-out the staff was extremely helpful... more

Loved It!
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5 of 5 stars
ashleyandmatt   6 contributions
North Carolina
8 Nov 2009 | Trip type: Couples

We stayed here one night. Everything was very clean, and the breakfast was more than I expected for free. We arrived early and had eggs, sausage, and gravy with some fruit. We relaxed and enjoyed the comfy, cozy bed. Great place to stay, and it was very quiet off the main road. We were able to park right outside the... more

Management response from
David Derwin, manager

Thank you so much for the great review. Please come visit us soon.

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5 of 5 stars
gnaden   3 contributions
ohio
7 Nov 2009

It was the frist time to stay at Holiday Inn Express. I was very pleased with staff.The room clean, bed were comfortable liked the pillows had firm and soft never had that before. Lobby area was clean.Swim area was nice. Seemed liked staff got alone like family. I would stay there again. Elizabeth Adams more

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4 of 5 stars
pug1309Scotland   1 contribution
scotland
28 Oct 2009 | Trip type: Family

Great hotel and could not fault the facilities. Vey nice breakfast and staff at the breakfast area very polite and helpful. Staff at the reception desk were a waste of space, un helpful and rude, one even took a call from a family member and continued to talk whilst trying to sort out a booking in problem i had. more

Management response from
David Derwin, manager

First let me thank you for taking the time to write a review about us. Thank you for your positive statements about our hotel. Also let me assure I am looking into who and why a hotel associate was on a personal phone call when they were assisting you. Sincerely, David Derwin General Manager

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5 of 5 stars
phineus   3 contributions
lincoln
16 Oct 2009 | Trip type: Couples

The staff were very helpful ,and went out of their way to assist in airline checking in online ,particularly Paula (Manager) more

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5 of 5 stars
Jackd2009   2 contributions
IL
15 Oct 2009 | Trip type: Couples

We stayed at the Holiday Inn Express in Pigeon Forge when we visited the Smoky Mountains National Park. Everything was perfect, the room, bedding, sheets, pillows, television, all were great. The breakfasts were marvelous. After touring the mountains, we enjoyed the pool and whirlpool, which were perfect temperatures. I would recommend this hotel. We also enjoyed the nice view of... more

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4 of 5 stars
TrojanBilll   15 contributions
Birmingham -Alabama
5 Oct 2009 | Trip type: Couples

My wife and I stayed at this property September 28 - October 2, 2009. This was our third visit to this property, and plan on returnining at least once a year. There are 3 (three) reasons to stay at this property - 1) location; 2) price; and 3) breakfast. The location is at Stop Light Number 1 at Pigeon Forge,... more

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4 of 5 stars
TNGal08   18 contributions
TN
20 Sep 2009 | Trip type: Couples

We decided to do a “staycation” in East TN so I redeemed a reward night at this location and as usual Holiday Inn Express did not disappoint. Friendly and helpful staff - very nice pool and hot tub - excellent variety with the deluxe hot breakfast - good location. We stayed in a king room and it was large and... more

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Holiday Inn Express Pigeon Forge/Dollywood Also Known As

  • Holiday Inn Express Pigeon Forge
  • Holiday Inn Pigeon Forge
  • Pigeon Forge Holiday Inn
Address: 308 Henderson Chapel Road, Pigeon Forge, TN 37863
Hotels in Pigeon Forge Holiday Inn Express Pigeon Forge/Dollywood
4.0/5.0
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