what more can you say.... it was a great place to stay and the people where great.... the room was clean, the pool was clean, and the hotel was clean... i would go back... more

I have stayed at the comfort inn and suites many times over the last few years. I have always found it a nice place to stay. The check in staff was friendly and the process was quick. I tend to check in after the crowds, say after 9pm, so I can avoid the rush. The rooms are clean. The tower... more

I took my Mom, sister's, Aunt's and cousin to gatlinburg. all together there were 9 of us. The hotel was awful. I researched it online and looked at the website it looked like a really nice place. When we got there and checked in, our Family Suites that were suppose to be connected, were down the hall from one another.... more

My husband and I stayed with our 2 children for 4 nights. We stayed in the back building on the fifth floor. The room was super clean, the beds were comfortable, the view was great, the a/c worked great and was quiet compared to most. The breakfast was good; it consisted of buscuits, sausage gravy, eggs, waffles and various bread... more

We stayed here for 3 days, 2 nights and had a great time! We stayed in a 1 bedroom suite, 3 adults and 2 small children, and had a great time. I definatly recomend the suite for families. It has a nice big spacious bathroom, 2 person whirlpool tub, and a fireplace that would be great for the winter. The... more

Was very dissapointing. They said Big continetal breakfast. Thats great if you call toast and bagals big breakfast. The room was nasty. It stunk and the carpets were dirty with big stains on them and so was my parents room. The bed sheets looked like they had cigeratte burns in them. I will never stay here again. more

Loud nieghbors, no hot water in the AM. more

Arrived at hotel. Greeted warmly and offered handicapped room on first floor near entrance. Excellent room, clean, roomy amd with great comfortable beds. We were traveling with our three year old grand- daughter. SHE ENJOYED THE BREAKFAST ROOM. Waffles are her favorite. more

We stayed at the Comfort Suites by Dollywood for two nights. The stay all in all was nice. However, when I booked the room, I opted for a more expensive suite because it was advertised to have a hot tub, balcony, and mountain view. The room did have a mountain view and a small balcony, however, there was no hot... more