We staqyed in a king bed room with a hot tub for a winter getaway. The hotel staff was very friendly. We received a call from the front desk checking to make sure everything was up to our standards, a few hours after checking in.
The hot breakfast was limited in selction, but was sufficient for a good start to...
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Thank you for staying with us at Comfort Inn & Suites Dollywood Lane! We very much value your business and kind comments. We strive to provide the best amenities and service possible and contacting you after check-in is part of that service to make sure that we are doing all that we can to accommodate you. We are glad that...
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This was a wonderful December get away. Pigeon Forge is a great place anytime, but we love it at Christmas Time. We have stayed at the Comfort Inn & Suites before and have never been disappointed. Staff is very nice and very helpful. Room was everything we could ask for. Can't wait to plan our next trip.
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Reviewed 14 July 2011
Thank you very much for staying with us... again! We very much appreciate your business and kind comments. We are very happy to hear that our staff was friendly and helpful as guest service is very much a part of our overall accommodations. We are glad to know that we have never disappointed you and we will continue to work...
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This has always been a top notch motel. However recent experiences show that it has slipped. It had become my home away from home and I frequented it regularly.
However this trip it was less than desirable.
First off the room had an odor of cleaning product in it which irritated my sinuses, burned my throat and caused me to...
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Thank you for staying with us and for your review of our hotel. I apologize for your experience at our property as we strive to satisfy all our guests and take compliments and complaints very seriously. I would encourage you to always report issues (during your stay) such as the ones you mention in your review as most hotels, including...
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We are a very picky couple when it comes to hotels. We normally go to more expensive places but decided to try comfort inn due to location, price and good review from friends. Very nice staff, great location, clean room. Staff was nice enough to not bother us when getting ready to go out for the day and just skipped...
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Thank you for staying with us and we are picky too when it comes to hotels. We are happy to know that we met your expectations and that our location was convenient, clean and our staff friendly! We do apologize about the temp/humidity in the indoor pool as it can get hot especially with lots of folks in the pool/room....
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Hi, we made reservations at this Comfort Inn online & received a great discount. If you are a member of "Farm Bureau Insu." you will receive 20% discount off a number of great hotels, this being one of them.
We checked in on Fri. evening for our two night stay.... no problems what so ever. Our room was on the...
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We are glad that you got a good nights rest and enjoyed all that we have to offer at Comfort Inn & Suites at Dollywood Lane! Thank you for your kind comments about our property and we really appreciate you staying with us! We strive to offer the best overall accommodations, amenities and service and are happy that you enjoyed...
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I searched many hours online to find a good hotel in a good location. This hotel was right across the street from Dixie Stampede which was very convenient for us as we had tickets for this. The price for our room was great and the rooms were well taken care of and VERY clean! The blow dryer, microwave, refrigerator, coffeemaker...
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Thank you very much for staying with us at Comfort Inn & Suites @ Dollywood Lane as we do value your business! We greatly appreciate your kind comments about us and we are glad to know that we met your expectations in accommodating you! Your comments, review and business are very important to us and we are happy to know...
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This is the second time this year we have stayed in this hotel. The rooms are very spacious, clean, and include a mini kitchenette with mini fridge, microwave, and small sink. This is a TOTALLY non-smoking /no pets facility so the air inside is very fresh and clean! The rates are quite good for the off-season, and it is much...
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Thank you for your kind comments about our property and staff! We very much appreciate you staying with us and we are happy that we met your accommodations expectations. Your comments about our friendly staff/service are appreciated too as our entire team knows that hospitality is provided by everyone involved. We do strive hard to offer the best overall accommodations,...
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I think this would be a great place to stay, location wise, and for the most part, it was fairly clean. However, the bathroom smelled totally like urine. Gross. It was late and no other rooms were available, so we had to wear our shoes all the time. Next time, I will try another place to stay that is nicer...
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Thank you for staying with us at Comfort Inn & Suites as we appreciate your business. I apologize that your room was not fully up to expectations as we strive to provide the best overall accommodation experience possible. So that I/we can better address your concern would you please send us a message that provides specific information such as the...
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we have stayed here a couple times if yoiu can get the front buidling facing mts its a nice place if not the view is trash cans and the back of a restaurant we had stayed there once before and our view was the back of a rest. this time we asked for the front building and it was alot...
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Thank you so much for staying with us as we greatly appreciate your business and comments! We are glad that you enjoyed your stay and that our overall accommodations and amenities met your expectations. We will agree that some of our balconies do have better views than others and with 133 rooms/balconies you can select a location that best fits...
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We stopped for a night so we could do a little shopping in Pigeon Forge. I am a Comfort Inn fan and we stayed at this particular property previously. It was OK for a night but if I were staying a few nights longer I think I would stay at the Comfort Suites on Teaster Lane. Much nicer, newer, cleaner...
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Thank you for staying with us at Comfort Inn & Suites as we appreciate your business. I apologize that your stay was not fully up to your expectations as we strive to provide the best overall accommodation experience. So that I/we can better address your concerns could you please send us a message that provides specific issues with relation to...
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