This hotel has parts that are absolutely beautiful, the Magnolia section and the garden areas. There are other parts that are so poorly maintained it is amazing. We were given a room in the Cascades section that was filthy. The halls leading to the room were filthy. The elevators were in disrepair. The walls were dingy. The lighting poor. Even... more

We took our 5 yr old daughter for a weekend getaway in Nashville and stayed at the Opryland hotel. We walked through the amazing gardens several times a day, swam in the indoor pool, played in the arcade, and shopped in the hotel shops and at the Mills outlet next door. Our room was an exterior room with 2 queen... more

I visited this Convention Center in May and it's gardens and grounds were EXECELLENT!! I was stunned by how beautiful it was, you will NOT be disapoointed visiting this hotel. more

I had reservations for a King room. They had over booked so they placed in in a suite with no bed only a pull out couch. I was told by a staff member to not feel bad because 200 other guest were also on pull outs or roll arounds. This is hotel policy when they over book to place guest... more

We stayed at Gaylord Opryland for 3 nights, spanning New Year's Eve. Nashville was cold, so we were inside the hotel for most of our stay, going outside for nearby meals and to see the Charlie Brown Ice exhibition. Having been to Gaylord in Orlando and DC, we generally knew what to expect. This location is older than the others... more

I am an event & exhibit manager and I stay at hotels and work in convention centers all over the country. My experience at the Gaylord Opryland was is by far one of the worst places I have stayed and worked. First, our room was filthy. The bathroom fixtures had not been cleaned well for probably months. There was an... more

After visiting Gaylord Palms Resort in Orlando several times, I was anxious to see what the Nashville resort was like. The young lady at check in was incredible. She went above and beyond to accomadate us, even though we decided to book a room at the last minute. Pay the extra for an inside room, the view from the inside... more

After reading a few reviews with complaints about the room size and staff issues and price issues before I arrived , I was very surprised to find that every staff member that I came in contact with was very friendly and courteous, including the employees in the shops and restaurants. The room, while it was a little smaller than some... more

I was at the Opryland Hotel for a conference in early December. It is such a huge place that it is impossible not to feel trapped in their world. My room was dingy and dirty, and during my stay, I came home with bed bugs or mites that have persisted. I have contacted the hotel to complain, but they haven't... more