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All 11 Morristown hotels

BEST WESTERN PLUS Morristown Conference Center Hotel

3.0 of 5
5435 S. Davy Crockett Pkwy, Morristown, TN 37813-3907 (Formerly Morristown Conference Center Hotel)
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Ranked #1 of 11 hotels in Morristown
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69 reviews from our community

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    39
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Date Rating
1 review
5 of 5 stars Reviewed 7 June 2013 via mobile

We rented two rooms from hot wire for our large family. The rooms were handicap friendly, although not necessary for us. Both rooms were meticulously clean everywhere. The showers fabulous, and the beds comfortable. The linens smelled fresh. The pools were also nice and clean. The kids loved them; perfect for our children ages 3-13. The staff was very prompt... More

Review collected in partnership with Best Western

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Philadelphia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 June 2013

I thought I'd be staying in a motel. It was better than that. I had a large, quiet room. I was a little put off by the dead gnats in the air conditioning vent, but overall it was very clean. The bed was fine, but the pillows were hard and lumpy.Staff was very pleasant. Breakfast was also a nice surprise.... More

Was this review helpful? Yes 1
Monroe, North Carolina
1 review
5 of 5 stars Reviewed 28 April 2013

I had a great stay here in Morristown, BW. The staff was great, room was nice, clean and quiet. I had reserved the room in advance, got here a little early and was still allowed to check in. That was rare but totally appreciated! No complaints here! Highly Recommended

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Landree B, Front Office Manager at BEST WESTERN PLUS Morristown Conference Center Hotel, responded to this review
30 April 2013

We want to thank you for taking the time to review your stay with us on TripAdvisor. We very much appreciate your kind words. I am pleased that our staff was able to get you into a room without any wait. We hope you'll stop in and see us again on your next trip through Morristown! Thanks again! More

Nebraska
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 23 April 2013

Reading the reviews I had to double-check that I stayed at the right hotel, because this place isn't all that great. We saw the online rate and walked in to get a room, quoting the online rate of $90. The staff told us that rate was not available and quoted us $120. So I went to the parking lot and... More

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Landree B, Front Office Manager at BEST WESTERN PLUS Morristown Conference Center Hotel, responded to this review
24 April 2013

Thank you for your review. On behalf of our entire staff, I would like to apologize to you for your experience. The items you outlined in your review are not typical of our hotel, nor are they acceptable. We will be using the feedback received to create a better experience for all guests. We hope you'll come back and give... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 April 2013 via mobile

Not bad. There is construction making it hard to navigate but will certainly improve the area when complete. Call ahead to help navigate the way in because the highway crew does not have it easily lite and marked. This was my second stay and both were good.

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Landree B, Front Office Manager at BEST WESTERN PLUS Morristown Conference Center Hotel, responded to this review
22 April 2013

Thank you for your TripAdvisor review. We appreciate all the nice things you had to say about our hotel We agree that the construction on the roadways leading to the hotel can be confusing, so we have have placed signs along the roads leading to the hotel. We also are looking forward to the completion, as we think the development... More

Roanoke, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 April 2013

My husband and I were travelling back home to VA after a relaxing trip in Pigeon Forge this past weekend. Our vehicle was struck by a tractor trailer as we were passing through Morristown sending us into concrete retaining walls and into the median of Interstate 81. Since the car was totalled and needed to be towed, a very kind... More

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Landree B, Front Office Manager at BEST WESTERN PLUS Morristown Conference Center Hotel, responded to this review
22 April 2013

Thank you for taking time out to review your stay with us on TripAdvisor. We appreciate all the nice things you had to say. We're so sorry for the circumstances that brought you to us, and we hope you are able to quickly bring that incident to a conclusion. We hope you'll stop in and see us again sometime, certianly... More

1 review
5 of 5 stars Reviewed 15 April 2013

Review collected in partnership with Best Western

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Landree B, Front Office Manager at BEST WESTERN PLUS Morristown Conference Center Hotel, responded to this review
22 April 2013

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Summerside, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 April 2013 via mobile

Lucked in. Very accommodating staff. Our room was very comfortable and well located to the parking lot. This establishment deserves the Plus sign contrary to our stay the next evening at a Best Western in Scranton Penn. Now this was a classified dump.

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Landree B, Front Office Manager at BEST WESTERN PLUS Morristown Conference Center Hotel, responded to this review
3 April 2013

Thank you so much for taking the time to review your stay with us on TripAdvisor! I am so pleased to hear that our staff took great care of you. We appreciate your kind comments and will make sure the staff hears them. With regards to the hotel where you stayed in Pennsylvania, I am so sorry that your stay... More

Nashville, Tennessee
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 26 March 2013

Overall appearance was nice; looked remodeled. Room was clean. Bed was hard. Shower pressure was awesome but shower was not fully clean. Hallway smelled heavily of smoke from the smoking rooms. You can hear every movement and conversation from the hall and surrounding rooms, including hearing people use the bathroom! The hot breakfast was good.

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Landree B, Front Office Manager at BEST WESTERN PLUS Morristown Conference Center Hotel, responded to this review
3 April 2013

Thank you for your review. We appreciate the kind words you had to say about our property. You mentioned some areas in which you weren't entirely pleased, and we want to apologize for that. We strive to make each guests' experience a pleasant. We will begin to seek solutions for the areas you mentioned. Again, we thank you for your... More

mooresburg
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 27 January 2013

I decieded to stay at this motel because after the recent ice/snow storm a tree hitting my house and the well not working and no running water I WANTED A break. I knew this motel was here because I work near by.The check in was smooth and quick.The room was easy access from the parking lot.The card key took a... More

Was this review helpful? Yes
Landree B, Front Office Manager at BEST WESTERN PLUS Morristown Conference Center Hotel, responded to this review
3 March 2013

Thank you for your review of our hotel. We appreciate all the nice things you mentioned. I'm sorry to hear about your home. I do hope all has been repaired and settled. However, if you need us, we will be here to serve you. Thank you again! More

 
 
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Additional Information about BEST WESTERN PLUS Morristown Conference Center Hotel

Also Known As:
Best Western Plus Morristown Hotel
Best Western Plus Morristown Hotel Morristown
Holiday Inn Morristown
Morristown Holiday Inn
Address: 5435 S. Davy Crockett Pkwy, Morristown, TN 37813-3907 (Formerly Morristown Conference Center Hotel)
Phone Number:
Region: United States > Tennessee > Morristown
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Morristown
#2 Business Hotels in Morristown
Price range (per night): ₹5,187 - ₹7,434
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to BEST WESTERN PLUS Morristown Conference Center Hotel!The BEST WESTERN PLUS Morristown Conference Center Hotel is newly renovated and features the most meeting/banquet space in the area. Enjoy our complimentary hot breakfast or a workout in our fitness center. Book your next stay with us. ... more   less 
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