I have recently attended my parents wedding anniversary!! It was fantastic, they absolutly enjoyed the day.... All staff were so helpful and friendly! Bethan the Assistant Manager did a great job organising the event with my parents, they could not have asked for a better organiser, she was very helpful and could not do enough for us!! The waiter JC... More

What a warm and friendly placethe Mount Sorrel was, the staff were very friendly and nothing was too much trouble. The hotel itself was very clean and well presented, we had full use of the swimming pool, which although wasn't very large suited us. We had a few drinks in the bar and the price of these were very reasonable More

Stayed overnight recently, the staff were very friendly and helpful. Hotel itself is fine, aesthetically a bit dated but not a big deal. Shower wasn't great though, very weak pressure and hard to turn off/adjust temperature. More

firstly this is no longer a Best Western Hotel , and i understand why - all I can say this is a very dated hotel and in much need of an up grade More

Stayed here after a wedding party that was held there. Nice welcome, bar prices reasonable and a comfortable room if a little dated.Car park is really small with not a lot of space to turn around. Wifi was free but you have to give reception a mac address to access it, whats wrong with a good old fashioned password given... More

I've stayed here on many occasions. It's a Victorian building that has sen many changes over the years. It's a comfortable 3* hotel with leisure facilities. Food is great and varied, but personally I'd like to see more vegetarian options. The car park is small and very steep, so take care. There is also a lift to the first floor.... More

Book the hotel for convenince more then anything as we were staying with family just down the winsor road. Arrived at the hotel on Thursday night and first impressions were good with a loverly reseption and staircase. When we arrived in the room we found it to be a little dated with not a lot going for it, the view... More

i have been to family weddings here and stayed over night, the wedding was amazing all the staff where very helpful on and coming up to the wedding. the food was lovely and all my family where very happy with the rooms, thinking of having my wedding here next year love hannahkeeble x More

what ever you do do not go to this hotel as we checked into this room b4 we went some where else the staff was so so and the recpition was shaking all the time and when we went to check out our room it was suppose 2 be a family room it was small and horrible but on the... More