Book an ancient Coaching Inn, in the Middle of a Lovely Nowhere, and what do you expect? A lovely warm welcome, a lovely warm fire with a lovely warm room, which set against modern hotels would be bijou but quirky. The bed (a joined twin) was super comfortable and the linen crisp and clean. The towels were white and fluffy... More

My partner and I (and dog) stayed for a couple of nights at this lovely coaching inn on the travelzoo deal. Even before we got their the staff had been very sympathetic, allowing to change our dates on a couple of occasions. There was a problem with the toilet in the first room we were given. The staff member was... More

The West Arms is a fine building in a beautiful village with lovely views in a special part of Wales. That's the good bit. The hotel itself was a bit of a let down. Our room had furnishings and fittings remeniscent of a bad Blackpool boarding house in the 1970s. The TV was perched on top of the wardrobe which... More

Four of us stayed for a two night deal with TravelZoo for a walking holiday, for which the hotel is ideally placed. Our rooms were rather different, one being spacious, well-appointed and modernised, the other being Room 1 with 'character', but space for only one bedside table, bedside lamp and chair, and the carpeted bathroom having the temperamental flushing toilet... More

We have just returned from a one night stay in The West Arms following a deal we got through TravelZoo. On arrival we were told "sorry but your not in the main hotel but our bungalow". I though oh no, here we go, but I couldn't have been more wrong. The bungalow was attached to the hotel and had 3... More

It is difficult to see how either the hotel's status for accommodation or food could be justified by our recent experience. The public rooms are OK but our twin room, No.2, was nowhere nearly good enough. Nobody expects modern luxury in a hotel dating to 1570 but there were a number of failings - it was, for example, impractical to... More

This hotel seems to be in the middle of nowhere but is busy which must mean that it's reputation has spread. We stayed for a birthday treat between a visit to Chirk Castle and the Pistyll Rhaedr Waterfall We were in the Howard room which was lovely with a wide four poster bed in which we had a great nights... More

Comfortable,warm, cosy and quiet.Staff friendly and efficient.Bedroom better than expected,we had room 16 - a double and single bed with bath and separate shower - could have done with a shower cap as it was an overhead shower.Lots of little nooks and crannies in which to sit,very atmospheric,especially with the fires.Were really looking forward to dinner after reading reviews but... More

We went for an overnight stay to celebrate our anniversary. I am so glad that we did as the staff are excellent - you just fit in immediately. The 'deal' was booked through the hotel and we had the Middleton room which is at the front of the hotel. There was little traffic so no noise problem. The bed was... More