Location wise this hotel is great and the staff were very friendly but otherwise it's nothing to get excited about. It is in serious need of a makeover and a proper clean. They also need to sort out the holes in the bathroom ceiling. It's quite expensive for such a run down place too.

This hotel is located downtown within walking distance of the famous Beale street. Before going to this hotel I was a little but worried due to the mixed reviews on here but my experience was great from the time we pulled up to the time we left. If you don't like having to use valet parking then this place isn't... More

From check in to to departure, flawless. Great staff, clean, quiet, attentive staff, and two blocks to Beale Street. Highly recommend.

This hotel is convenient and the staff is friendly, but the room we had was very tired. Wallpaper had started to peel and painted walls were marked up. The elevator noise woke us several times during the night and noise travels easily between rooms. There are no outlets at the desk. Value was good and I'm not sure if there... More

This is a great hotel that is convenient and walking distance to Beal street and a lot of downtown attractions.

I wanted to book this property at the wedding group rate. I left a message for the "Group Sales" person. She never called me back so I ended up paying much more than the group rate ($174 per night). The room was disgusting. There was gunk on the "work desk", a dirty cleaning rag left on the floor in the... More

Staff was very friendly, but did not follow through on a number of requests. We originally booked their corner suite with a sofa bed only to arrive to find out that their sofa bed was not to be found. We then ordered a roll away bed to be brought up which they confirmed... it never showed up even after 3... More

Right next to the Peabody -- and about $100 less per night -- this is where we went to celebrate Mothers' Day -- mostly because we could get smoking rooms. The staff were friendly and extremely efficient. Bellman had the luggage up almost as soon as the room was assigned. Car was out of valet in about three minutes anytime... More

Across the street from the Peabody hotel and the baseball park, 2 blocks from Beale Street. Upon arriving the staff is always at the door greeting. In fact every staff member we ran into was friendly and helpful. The lobby is huge and in the evenings there was a jazz pianists which was a special touch. The rooms are small... More