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Memphis Marriott

3.5 of 5
2625 Thousand Oaks Boulevard, Memphis, TN 38118
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Memphis Marriott
Ranked #49 of 134 hotels in Memphis
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97 reviews from our community

    Trip type
Traveller rating
    22
    36
    21
    10
    8
Date Rating
New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013 NEW

I typically stay at the Marriott downtown while staying in Memphis for business. I decided to change it up to be closer to the airport. Won't be back. This hotel is not in a nice neighborhood. The rooms are small and the tv was ancient.. I had to place a towel under the door because there was such a huge... More

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Kingsport, Tennessee
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 May 2013

The hotel was very busy this weekend, but I had no problem with noise or service. Check-in experience was fast and friendly. Housekeeping was very nice and helpful, there was no shortage of towels and the room was very clean. The pool and exercise room were nice as well and the breakfast buffet was very enjoyable with a lot of... More

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MarriottMemphis, General Manager at Memphis Marriott, responded to this review
14 May 2013

We are delighted to learn that you enjoyed your weekend stay with us at the Memphis Marriott. Thank you for taking the time to share your impressions of our pool and fitness center, as well as our breakfast buffet. We are truly pleased that you enjoyed all areas of your visit and would like to express our heartfelt gratitude for... More

Princeton, New Jersey
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 23 April 2013

Frankly I'm pretty amazed at the mostly negative reviews. I suppose these guests are used to staying at Buckingham Palace while their companies pay for their stays. Next they'll complain about the lack of butler service. Puleeezzzzzzzzzzeeee!!!!! I have stayed at this hotel for business purposes seven times this year. It meets every business need. So what if it's a... More

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See 2 more reviews by Roy C for Memphis
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
30 April 2013

As a loyal business guest to our hotel, we're truly grateful that you've taken the time to share your experience. We couldn't be happier to learn that we continue to live up to your expectations and we look forward to sharing your positive comments with our staff. We hope that you will continue to stay with us in the future,... More

Bangalore
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 19 April 2013

Looking for a place to sleep near the airport, this is the place to be. The first thing which you notice about this place as soon as you enter, is that all the furnishing are worn out. It is no different once you reach the room. The restaurant at this place is bad with hardly any choices on offer. Do... More

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MarriottMemphis, General Manager at Memphis Marriott, responded to this review
23 April 2013

Thank you for sharing your feedback. While we're pleased to learn that our close proximity to the Memphis International Airport worked out so well for your stay, it's disappointing that you felt we did not live up to the high standards of the Marriott brand. We deeply regret any inconveniences that you experienced and please rest assured that your review... More

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Sacramento, California
2 reviews
2 of 5 stars Reviewed 12 April 2013

Memphis hotel standards are different than other cities. A 5 star in Memphis would be a 3 in other cities. That said, this hotel is a disaster. Read the other reviews and heed the warnings. Its old and dirty and a haven for young hoodlums. There are big black security people everywhere. What does that tell you? The maintenance sucks... More

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MarriottMemphis, General Manager at Memphis Marriott, responded to this review
18 April 2013

Feedback is always welcome and we thank you for sharing your review. It's truly regrettable that your experience did not reflect the high standards that we've set for our property and we will use this as an opportunity to strengthen our commitment to providing the best service to our guests. Thank you. More

Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 April 2013

This is not a bad hotel if staying close to the airport is important to you, and that is the only reason to use this property. It is showing it's age and I wonder how long it will have a Marriott flag on it. The TV's are ancient, the corridor carpet worn, room vinyl splitting and peeling. I did find... More

Was this review helpful? Yes 1
See 4 more reviews by Sherpa2286 for Memphis
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
9 April 2013

First, we'd like to express our sincere appreciation for your feedback. We highly value our guests' time with us and will use your review as an opportunity to strengthen our commitment to providing the best in service for our guests. We regret if you didn't have the opportunity to explore more of the restaurants in our area. We’d like to... More

Atlanta, Georgia
Top Contributor
85 reviews 85 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed 3 April 2013

(Platinum Member 8 years straight) This hotel should be bulldozed so the Taco Bell next door can expand it's parking lot. It would be an improvement for the community. The Negatives: As a business traveler, the internet connection makes me long for the dial-up modem days. 40kbps ??? WTF ??? I could FedEx stuff faster than that! Sure would have... More

Was this review helpful? Yes 1
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
9 April 2013

Thank you for taking the time to share your honest and thorough review. Feedback, such as yours, truly gives us the opportunity to get a clear perspective of our guests' time with us. We hope to provide dependable service to all of our guests and deeply regret that your experience did not live up to the high standards we've set.... More

Raleigh, NC
Top Contributor
53 reviews 53 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 20 March 2013

I have stayed at this property on two occassions in the past month. I choose it for location as it is about 10 to 15 minutes from the airport. Upon arriving at the property I was a bit concerned by the 10 foot high steel fence surrounding the property and the secure access entry and exit gates. The surrounding area... More

Was this review helpful? Yes 1
MarriottMemphis, General Manager at Memphis Marriott, responded to this review
28 March 2013

Thank you for taking the time to share your feedback though we truly regret to learn of the inconveniences that you experienced. Please know that the safety of our guests is a top priority for us and we're fully committed to ensuring a secure environment. Please accept our apologies for any inconveniences that you experienced with our alarm. While we... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 March 2013 via mobile

We stayed here in march for birthday celebration. The hotel was very clean and nice. All downtown hotels were sold out so we were limited to hotel choices. This offered us everything we needed- clean rooms, comfortable bed to crash, decent breakfast, safe location, friendly staff. The only drawback is it is about 15-20 min from area attractions so you... More

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MarriottMemphis, General Manager at Memphis Marriott, responded to this review
14 March 2013

We agree! Memphis is a great city with so much to explore. No matter the circumstance, we’re glad that you found your way to our hotel. We’re always delighted when we can provide our guests with great quality service and we truly appreciate you taking the time to share your experience. Thank you for making us a part of such... More

Jacksonville, FL
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 March 2013

This marriott was your typical full service marriott. The staff was very welcoming on checking in earlier so that was nice. The hotel room was standard room nice and clean and thats why I expect of a Marriott. The only downside was not too many eating options nearby and probably wouldnt walk around at night. They lock the parking lot... More

Was this review helpful? Yes 3
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Additional Information about Memphis Marriott

Also Known As:
Memphis Marriott East Hotel Memphis
Memphis Marriott East Hotel
Marriott Memphis
Address: 2625 Thousand Oaks Boulevard, Memphis, TN 38118
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 134 hotels in Memphis
Price range (per night): INR4,939 - 9,439
Hotel Class:3.5 star (3.5*)
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