We have stayed at this hotel for the past 6 years always for memorial day along with 4 other families. We always book our hotel way in advance. We booked our hotel last December of 2012. My family and I were all ready for what we thought a great weekend in Memphis and we along with the other four families... More

If you are reading reviews on the Westin Memphis Beale St hotel you will know that I am not the only very dissatified customer. I was also one of the parties that had reservations made back in Sept for the BBQ festival activities and were told 3 days before my arrival that we no longer had a reservation due to... More

Initially we had issue with 2 managers at this hotel which never returned calls as to why we were "bumped" from our reservation which we made 6 months prior. Manager Sean came to the rescue and handled the situation professionally and we finally got to stay at this hotel. Oh yea, if you like the atmosphere of Beale St, this... More

I should begin by saying the hotel looks very nice and the location is fantastic. The experience after that goes south... The Guest services Manager sent me an email saying that he canceled it 5 days before arrival due to the NBA taking their rooms for the playoffs. After a back and forth with him that went nowhere over the... More

We booked on the fact that it was close to Beale St. And it is a great location to a lot of things, Central BBQ, Lorraine hotel,Beale but the room was not as clean as the La Quintas or Drury Inn we just stayed in on this long road trip, also have to pay for wifi,no breakfast and very noisy... More

My husband and I always stay at the Westin when we come to Memphis for the Beale Street Music Festival (we book 5 months in advance). The location is fantastic. One thing to keep in mind when booking is that there will be a charge for parking your car in the parking deck. This review is based on all of... More

Ok, so this one is a bit rough. We booked a block of 8 rooms for our daughters graduation last weekend. Saw the reviews and was a bit hesitant but my first choice in Memphis was booked up (reviewed previously). So we settled for the Westin. First, i have stayed at many Westin properties and they are normally above average.... More

I was a bit concerned about this hotel, from some of the reviews I'd read prior to my stay; however, I found the staff to be prompt and courteous & the room to be clean and comfortable. They have an adequate gym facility, a nice lobby bar, and a restaurant that quickly whipped up some late night sweets we were... More

Like about 60 other pre-registered patrons of the Westin Memphis Beale Street hotel, I received the cancellation e-mail 3 days ahead of my arrival date. My reservation was made in November 2012 and there were others with reservations over a year old that were "Walked" due to over-booking (mis-management) by the hotel. Like the other posts, voice mails were left... More