A few years ago for several months I spent 4 nights a week at this downtown, historic hotel. Although I had not been back for 2 years, i knew it was were i would be staying when i returned to Memphis again. I was not disappointed. Almost all the of the staff from my prior stays were still there. In... More

We are traveling with four generations and needed the comfort of a small residence so naturally we selected Residence Inn as we have always had positive results with it elsewhere. I plan to post pictures to back up our major concerns. The quality of the room is not what we consider to be high quality. The carpet is stained, has... More

We had a wonderful stay recently at this Residence Inn. They had the most helpful and friendliest front desk and food service staff that we've ever experienced. They stressed to us the on going renovations, even calling me ahead of time to remind me, but it was not an issue. Some things look dated, but it is a historic hotel!... More

Starting with the valet, Gerald, was very friendly and helpful he was able to recommend a great place on Bealle for bbq. The front desk staff was very friendly as was the housekeeping staff. The hotel was going under some minor renovations that they advised of ahead of time however we didn't notice anything going on, it wasn't bothersome. We... More

We stayed here for three nights. The hotel is in need of some updates (they're going through renovations now), but it's very clean. The rooftop is nice, though some of it was roped off for the renovations. The location is perfect. We didn't need a car. You can walk to all the downtown spots as well as use the trolley... More

Don't express how you really feel at this location, they will only pass the buck. I have never been treated so poorly at a residence inn in my life. Prior to this trip is was my hotel of choice. After I left Memphis I went to a Nashville residence in where the customer service was even worse. I will never... More

We've stayed here many times over the past few years and it is always a pleasure. The building is on the National Historical Building list and they have retained that feeling, but with modern updates. The staff is attentive and helpful; the rooms are unusual and comfortable. A big plus is it's location close to the trolley and all of... More

My friends and I stayed here for Memphis in May, earlier this month. This was my 3 time in town for the concert, & by far the closest I had stayed to Beale St & Tom Lee Park. The location was great, as it was right around the corner from the Peabody. The free breakfest in the mornings was excellent... More

This hotel is located right downtown which is great for all of the restaurants and bars in and around Beale Street. So what it has in location, it lacks in aesthetics. The hallways and rooms have minor issues all over the place. For some, these issues could be deal-breakers. These include things like spots on the carpet, dingy heating and... More