The stay started out good, Room was very nice, the staff when we first arrived was very nice. We decided to go for a swim in there (Indoor heated pool, and hot tub) went down hill from there. The pool was pretty gross, green, cloudy and cold, so we went for the HOT Tub, NOT like Ice, and only one... More

We stayed at this hotel for 3 nights while being in Memphis for the 2012 Liberty Bowl football game. The hotel was very clean, had a very nice and well kept breakfast and breakfast area. We had 4 rooms total for the 3 nights. The front desk manager was very accomadating. This was one of the nicest Choice Hotels we... More

First of all, this hotel has changed its name to Comfort Suites. I guess the official change is not going to happen until the end of December 2011. Our first room was right behind the elevator /ice machine. We could hear the ice machine making a swishing sound in our room so we asked for a different room and the... More

We stayed here the night before our honeymoon to Mexico. We just booked here since it was close to the airport, offered free shuttle to/from airport, and let us keep our car there. The place is gated and lost of lighting. (my wife was paranoid about having her car there for a week). The room was very roomy and clean.... More

Would stay here everytime i'm in Memphis...the staff was outstanding, more like family....the room was fantastic....and breakfast superb....going back down and will be there this coming Saturday night (7/16/11) I have a family member @ St. Jude's and this Hotel is the best...so compassionate! Love you guys...look forward to seeing u soon! Keep up the good work!

Wow, from the moment my love and I walk into the hotel we rec'd breath-taking great service from the staff. This continue when we asked for much needed direction, heaven sent Director Ms. Cook arrive and assisted us with over & beyoud service. Look I travel a lot with my job & lady of mine and one thing I come... More

We stayed here just the one night whilst in the Memphis area. The staff were very friendly and helped us with our every request. The room was large and clean, maybe a little rough around the edges but only if you happened to be looking under the bedside cabinet etc. After a hot day exploring Memphis we went to the... More

We often stay at Holiday Inn Express hotels but this one is the worst we have ever been to. We are Priority Club members so they upgraded us to a mini-suite with a king bed and single sofa bed for our daughter. After returning from dinner, we found out that you could NOT sit or sleep on the sofa bed.... More

We switched our reservation from another hotel to get an indoor pool for our daughter to swim in (thunderstorms outside). What a mistake. The staff is friendly and welcoming but the hotel is in pitiful condition. Our room smells like some kind of cleaning solvent akin to lighter fluid. The internet connection is slow and unreliable. The carpet throughout the... More