First and foremost, the front desk staff was very kind and helpful. They got me checked in early, checked out late and arranged for airport transportation. The location is great, within walking distance from just about everything downtown and only a block away from the trolley. My room was fine with a nice view of the Peabody. The bathroom was... More

We stayed here for two nights as part of a group. The reception was good with welcome juices being provided on arrival. The staff were relatively helpful. However the hotel is comparatively basic and our room at least was in need of some renovation. Of more concern was the cleanliness, where we found an empty cigarette packet (non smoking room)... More

Booked online and had to pay different price upon arrival. Given 3 a.m. wakeup call by front desk that I did not ask for. Said they were going to make it up by not charging me for parking, which I was already not paying for. Then told I would be given many Priority Club points, which I never got. Was... More

We checked in after good reviews on this hotel on tripadvisor. We have stayed in Holiday Inn in many cities, but this has to be one of the worst experiences. Sure the location is great, but that's where it ends. The hotel is old and run down, rooms small and even tacky to a point, the pillows smell, bathrooms very... More

Booked our room through Liberty Bowl rates. Not too many rooms available in town due to bowl game and NYE. Friends were at the Marriott but we wanted to stay closer to the action. So glad we did. Traveling with our young adult children, we knew they would stay out on Beale alot longer than we would. We were close... More

THE GOOD -- Location - Easy walk to Beale St., next door to the Rendezvous and right across from the Peabody -- Comfortable beds -- Reasonable overnight parking fee for a downtown hotel THE BAD -- Lots of panhandlers in area around the hotel. They weren’t physically threatening, but persistent and very annoying. -- Heat in room was difficult to... More

Room was clean and the price was ok. It it was really close to Beale Street. The hotel does need some paint and new carpet. You can tell its an older hotel. There was nothing really extraordinary about this hotel. More

We arrived without a booking after a long drive and they welcomed us with open arms, so we were very grateful. Parking was no problem, right inside the hotel basically. It's just a bit tired but given the numbers of visitors no wonder it's wearing out. Probably due for a renovation but location and value are excellent. An easy stroll... More

The location was wonderful - close to Beale Street and lots of the places we wanted to go. Price was okay. The room needed sprucing up, one of the elevators had a mind of its own and didn't take us to the correct floor. More