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Peabody Memphis


Hotel class 4.0 of 5
149 Union Ave, Memphis, TN 38103
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Reviews you can trust

71% Recommend
4.0 of 5 stars 226 reviews
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By trip type
All (226)
[ Date ] [ Rating ]
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3 of 5 stars
virginia
19 Nov 2009 | Trip type: Friends getaway New

Did a girls trip to Memphis and Nashville. Stayed first at the Peabody - it's a gorgeous, old hotel. Definitely fun to sit at the bar and watch the ducks march at 5 pm. The place is nice, but the staff is definitely not five star quality. The employees don't seem to care much or go out of their way... more

Charming
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4 of 5 stars
Houston, texas, USA
16 Nov 2009 | Trip type: Couples New
1/1 found this review helpful

While our room did not live up to the impression given by the lobby it was a good size and very well appointed. I found the bed very comfortable and while I thing the sound proofing leaves a bit to be desired the guests at this fine hotel were NOT the sort to be roaming the halls talking loudly at... more

Management response from
Drake Peabody, Manager

We’re delighted you enjoyed your stay at The Peabody. Your compliments will be shared with our housekeeping and front desk staff. They put great detail into maintaining the hotel’s comfort and charm. Beale Street is always a great hotspot within walking distance of the hotel. It’s only two blocks away and taking Second Street is the quickest, most convenient way...

Nice Hotel
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4 of 5 stars
Herndon, Virginia
3 Nov 2009 | Trip type: Friends getaway

The hotel is beautiful and full of southern charm. Check in was quick and efficient. The lobby is gorgeous. The ducks are a huge attraction. Our room was small, but nice. The bathroom was small and we had problems with the tub draining and shower running hot and cold. The linens were high quality, however, the mattress topper on the... more

Management response from
Drake Peabody, Manager

It’s always great to hear when a guest wants to stay with us again. Thank you for the compliments and feedback. We will share this comment with the front desk staff and commend them on their excellent service. Glad you enjoyed the ducks. They will still be here marching the red carpet should you return. Kind Regards, Management

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3 of 5 stars
toronto
20 Oct 2009 | Trip type: Friends getaway

Our group of 16 were all disappointed in the Peabody as a whole. It certainly had a beautiful lobby and good restaurants but our enjoyment stopped there. Each year we travel to a different city and stay in 4 or 5 star hotels. Many of the features of these hotels were lacking at the Peabody.It began with our arrival. There... more

Management response from
Drake Peabody, Manager

We are extremely disappointed to hear about your experience. Because we expect top level service from all of our staff, we take these complaints very seriously. A complete renovation of all guest rooms was finished in 2006, so it concerns us to hear about your room. I apologize for the confusion regarding your boarding passes. FedEx is not across the...

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5 of 5 stars
NYC
9 Oct 2009 | Trip type: Family

Enjoyed everything about the Peabody. Great location, staff very helpful, rooms small but very nicely appointed. Only a couple of complaints -- $10 per night charge for hotel services, i.e. interntet, health club, even if you don't use them. This really adds up for a multi night stay and I didn't use the services. Also, bathrooms are pretty, but very... more

Management response from
Drake Peabody, Manager

I'm pleased to hear you enjoyed everything about your stay. Thank you for the compliments about our helpful staff. I will make sure to pass along your comments. We appreciate the feedback on the bathroom. I'm sorry it wasn't what you expected. Because of the historic nature of the building, all the guest rooms and bathrooms vary in size. We...

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5 of 5 stars
Minneapolis, MN
8 Oct 2009 | Trip type: Couples

My husband decided on the spur of the moment to fly down to Memphis and visit Graceland, the Civil Rights Museum, Sun Records, and Stax. We stayed at the Peabody in downtown Memphis. What a wonderful experience we had. The food was out of this world, and the accomodations made us feel like a king and queen. The room was... more

Management response from
Drake Peabody, manager

Thank you for staying at The Peabody Memphis during your trip. Because our goal is to provide excellent service, we are pleased to hear you both felt like a king and queen. We were thrilled to hear about the bathroom passing your Lysol test. As always, we truly appreciate your feedback. Kind Regards, Management

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1 of 5 stars
Mississippi
25 Sep 2009 | Trip type: Couples
1/1 found this review helpful

Avoid the Peabody. The hotel was the single disappointment in a great wedding weekend for my fiance' and myself. The fees and room charges are characteristic of a sleezy resort instead of a 5 star hotel... I will never stay there again. more

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3 of 5 stars
Burnham-On-Sea, United Kingdom
19 Sep 2009 | Trip type: Couples

We were in tennessee holidaying at my cousins home for 2 weeks, incidentally her house is beautiful, and compared with the Peabody Hotel,her house is a palace, The Peabody Hotel is famous for its resident ducks, since the 1900's they are marched to the fountain in the lobby am, and then back to their duck palace every eveing, and crowds... more

Management response from
Drake Peabody, Manager

Thank you for choosing The Peabody Memphis as your hotel of choice. I’m glad you saw the famous March of The Peabody Ducks. It’s a tradition we are proud of. Love the duck picture you posted. We are concerned about your experience at the front desk. I apologize for the poor customer service, as it is not the way we...

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3 of 5 stars
Frankfurt
11 Sep 2009 | Trip type: Couples
1/1 found this review helpful

“The Peabody Memphis” is an historical landmark and definitely a place that everyone should visit when in Memphis, but it is OVERRATED and OVERPRICED. Our room was not ready when we arrived, and the receptionist told us that she could not call our cell phone because we had an international number (we live in Europe)—we were shocked that a four-star... more

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4 of 5 stars
Dallas, texas
7 Sep 2009 | Trip type: Couples

My fiance and I booked The Peabody via Hotwire and we were very pleased with the rate we got. After being in the car for several hours we were excited to get to the hotel. The hotel was beautiful and had an awesome location. The room was small but comfortable. The bathroom was tiny! Even though it was tiny it... more

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Peabody Memphis Also Known As

  • Peabody Hotel Memphis
  • Memphis Peabody Hotel
  • Hotel Memphis Peabody Tn
  • The Peabody Memphis
Address: 149 Union Ave, Memphis, TN 38103