I was in town at the last minute to see some friends and due to "Memphis in May," had a hard time finding a room at the typical Hilton hotel or SPG hotel. Embassy in East Memphis was my best bet. I should have known something was not ideal when I could not find a parking place just to check... More

Great layout for family and friends to stay and socialize with planned and non-planned activities. Kids in pool and game room, adults talking and able to play table games, business center to stay in touch with work if need be, location and amnities made for a nice visit.

The rooms are standard fare Embassy Suites. I have stayed at the hotel on 3 occasions and each time I remember that perhaps I should try another HH property in Memphis. Compliments: 1. Front desk is amicable; manager reception staff and breakfast staff was very good. 2. Location good for better dining. Issues: 1. The train ‘whistle’ (aka horn) blows... More

My family has stayed at this hotel twice. Overall, it is pretty average. The location is convenient. The inside of the property could use some renovations. Our main issue with the hotel was the clientele that the hotel seems to attract. Both times we stayed here, there were large groups (family reunion type events) where they were piling 8+ people... More

The staff was friendly and helpful, but the hotel is in need of an update. The bed was comfortable, but the bedding is outdated, and some of the furniture is showing some wear. The biggest problem with this hotel was the NOISE. I could hear the guests on both sides of my room, plus there were many groups of kids... More

While the staff was extremely friendly and accommodating, this hotel is in need of an update. The bedding would be the first place to begin. However, the biggest problem was the noise level. I could almost hear the conversation in the next room. Plus, the open atrium style lends itself to even more noise.

I was met by and engaging and firendly person. She pulled up my reservation and booked me quickly and efficiently. My group ate lunch at the restaurant and the food and service were excellent. Every thing about the stay from accomodations to friendly staff was excellent. I would recommend this hotel to any and all.

We chose this hotel for a quick weekend getaway as we enjoy the additional "perks" Embassy Suites offers-complimentary manager's reception with drinks & snacks and a wonderful hot cooked-to-order breakfast. This particular ES did not disappoint on either count. We found the staff working the reception and breakfast to be extremely friendly and helpful from the bartender to the morning... More

Embassy Suites is usually my first choice and I have stayed in them all over the US, this one several times. The property is OK and the staff was friendly and helpful. The visit left a lot to be desired overall. Minor but annoying was toilet that did not flush properly and bedside lamp that did not work. Room was... More