The Crowe Plaza was a nice little hotel. It was very busy when I came, but my Expedia reservation saved me the last non-smoking room in the house. Everything was clean and nice. The ladies at reception were very sweet. There was a gentleman in the hall straightening up when I got to my floor and asked me right away... more

The rooms were renovated and pretty nice... however our air conditioning kept making some obnoxious noise that made it hard to fall asleep. I took it apart and couldn't fix it. My girlfriend and I woke up in the morning to get breakfast. We walked downstairs and saw a small buffet with orange juice, milk, small boxes of cereal, some... more

The room was to a good standard and the staff were very friendly and helpful. There is a free shuttle bus to Downtown or you can cross the street to the Marriot and get on the trolley car to the centre of downtown. No real complaints, but if you were to be picky, the restaurant menu was a bit limited... more

Only 1 table lamp = dark , lots of mirrors but not enough light to see well. Sink s l o w to drain, not enough towels & slow to get them. It was clean and the beds were comfortable. Staff was very pleasant. Especially, Terrence the van driver. Free van service to close areas. There was NOTHING close by... more

The staff was eager to please a very friendly. The furnishing are out dated. The bed was wore out. The room and bathroom is very poorly lit. House keeping needs to step up their game, house keeping is the biggest complaint I have. I feel the $10.00 per night parking fee is BS. There is not a micro or refrig... more

Hotel was very easy to find, right off the interstate! The staff was unbelievably friendly and it was like we were chatting with friends when we were in and out every day - they knew our faces, we weren't just another guest. Whatever we needed, they were there with a smile. The only downfall was that it was not within... more

I stayed one night at check in we had to find the cleaning people to come back and clean the bathroom again. Poor service at the front desk only good thing was the shuttle drivers. ( good ) Sorry I won't book at this hotel again. more

My brother and I were driving across country so we simply needed a convenient place to sleep and rest. Positives: 1) The hotel staff were fantastic. They were friendly, helpful, and fun. 2) Free shuttle service to downtown spots such as Beale Street. We caught a ride to Gus's Word Famous Fried Chicken. It's in a part of town that's... more

My wife and I stayed at this Crowne Plaza in mid June while on a cross country trip. The hotel itself is fairly nice and the price was more than affordable after booking through Hotwire. The hotel rooms seemed to be recently remodeled and had a modern feel to them. We didn't utilize the pool but we could see it... more