We were booked into the hotel by business associates and stayed in the honeymoon suite. We stayed in the hotel for 1 night and did not arrive until early evening and didn't eat in the hotel or use the facilities so can only really comment on the room and breakfast. Our room was clean, tidy and suited our needs perfectly.... more

I must start this review by saying that my stay was due to winning last months competition on the website www.trossachs.co.uk a cracking site if you are planning a visit to this area with lots of information on the area,places to stay and eat and local attractions give it a visit. As soon as I had booked the hotel I... more

Just arrived back from having a lovely weekend with my husband and Friends. We booked for the dinner dance on the Saturday night and had a great time although we were disappointed that the entertainment finished at 11 o'clock especially as everyone was just getting started. The entertainer was excellent and did do a good few extra numbers for us... more

We held our wedding reception at this Hotel in 2005 and everything was excellent, no complaints and indeed many of our guests said that the standard of food etc was the best they had ever had at a wedding. we have been back many times for a meal but after our last experience we will not return till there is... more

My husband and I stayed at the hotel between August 31st and September 3rd for a mini-break to visit Loch Lomond. The hotel is in a fantastic location if you are able to get around by car. Our bedroom was very dated and had a number of things wrong with it such as the towel rail falling off, the bathroom... more

We recently held our wedding at Buchanan Arms Hotel and could not fault any aspect of our stay or the service. The staff were pleasant and incredibly helpful from the point of booking to our departure. It’s important to remember it is a 3-star hotel and whilst some areas are perhaps a little ‘tired’ there are many aspects of the... more

The hotel is tired and in need of refurbishment but we enjoyed our 2night stay and would return in the future. The bedrooms are tired and could do with a bit more care in the way they are cleaned (dusty ledges etc) but the bed was comfortable and clean and the bathtowels etc changed daily. The leisure facilities are excellent... more

I have to echo the sentiments of the more up to date reviews of the Buchanan Arms and have an ironic chuckle at the Sales Manager's most recent response to a review... in turn my comments... "Dear Sir/Madam, I don't care about your demoralised staff & period of transition (that's your problem) I care about the £1100:00 I spent in... more

Beautiful location, nice pool area - ok that's the positives done. Rooms are in serious need of refurbishment, or even just a good scrub would help. Mouldy, dirty bathroom, peeling wallpaper, smelly carpet, stained matresses definitely not what was advertised on their website. Dinner was horrible, service terrible, bar ran out of most common drinks, breakfast was fine. Will not... more