Front of house ie restaraunt was very good, service was good, the hotel rooms were disgusting, mould on bathroom ceiling, carpets filthy and shower filthy, rooms tiny, me and my friends complained and a whole£12 was taken off price, my advice is there is a travel lodge 500 yards away it is clesn reasonable priced and has a good restaraunt.... More

Had worked in Bathgate for the previous 2 weeks and had stayed in the Premier Inn which was fab but unfortunately they had no rooms left on these required dates. Arrived at hotel after a 4.5 hour car journey with a collegue and were given rooms 20 & 17. First we had to walk through the restaurant to reach these,... More

This hotel was awful... Room smelled of damp. Furnishings poor, no stool for dressing table. Shower so small you could barely turn around. Black mould in bottom of shower and a gallon of bleach would not have gone amiss. Entire shower enclosure had not been cleaned in a long time. Cistern on toilet did not fit properly, clearly had been... More

Stayed at the Kaim Park for one night in August whilst attending a function. The entrance to the Hotel from the main road is a bit tight but once into the car park plenty of room. Main entrance was nice enough and reception quick and efficient. The location of our room meant that we had to walk through the dining... More

Firstly it has to be noted that this hotel is NOT part of the Swallow chain but now a privately ran hotel. We arrived in the afternoon to be greeted by a very friendly and helpful receptionist. We had room 20 which was big enough with a decent view into the garden and a nice big bathroom (the shower did... More

Kaim Park Hotel is an excellent little hotel in Bathgate. I could not fault the staff. I had the scampi which was AMAZING and came out soooooooooooooo quick. The room was good, but it got a bit warm. I have to say though, they do say they have FREE wifi for you to use, but it is with "the cloud",... More

Having travelled near on 200 miles arrived at the hotel after 9pm, which we had booked some three months previous directly with the hotel, to find that the two rooms that had been booked, actually hadn't been booked. The rest of our family were all booked in we were left without a room! A member of staff who was on... More

Phoned and booked in to this hotel in April , quoted price on phone, checked in 2nd August , got to room and looked like the hoover was broken as there still hair and sparkly stars all over floor, quick check of toilet and with a quick scrub the bowl was up to scratch , (toilet brush broken also ??)... More

I stayed here to attend a wedding. The hotel on arrival looks good, receptionist was friendly and my room was nice (however there was no bath and if I had been any larger I would of struggled to fit in the shower cubicle!). My parents had a room 2 floors below me which was dingy and small with a smaller... More