What a fantastic time we had. The service was second to none, lovely food, I would eat the orange pudding every day, I had the best sleep I've had in ages, the rooms were lovely and clean, the bed was so comfortable, with everything you needed on hand. Andrew, Sarah and all the staff went out of their way to... more

The hotel is family owned and there is a terrific atmosphere the minute you arrive. Andrew and Sarah anticipate all your needs and give service well beyond the two star rating. We dined there twice and the food was excellent. Even if you don't have time to stay pop in for a great afternoon tea. more

Set in beautifully maintained gardens, the hotel is conveniently close to the ferry boarding pier. Our room was spacious, with heavy wooden furniture including a big bed, comfortably accomodating my 6ft 1in frame. Ensuite bathroom was spotlessly clean. Arriving slightly wet and tired after a long cycle, we were given a really warm welcome at reception, advised where we could... more

I ended up in the Harris Hotel at night, after the ferry was supposed to be travelling to Lochmaddy, but due to bad weather, ended up going to Tarbert instead. We were very annoyed, but then just very grateful to have found a place to stay for the night. At we got off the ferry, it started snowing heavily (it... more

This hotel was very comfortable with seating overlooking beautiful gardens while enjoying a drink or just relaxing. The dining room was well run by all the staff who were very pleasant and credit to the head waiter for his organisation and attention to the residents.We had a lovely stay in a hotel with a bit of character. more

Lovely attic room, newly refurbished, very spacious and comfortable. Restaurant was lovely and staff very friendly and efficient. Great location, one of the best hotels (we stayed in 4 hotels) we stayed in on our Outer Hebrides tour. more

i thought dreary uncaring hotels like this had at last died out but not so, like a throwback from the early 50's, if it wasn't for the closeness to the ferry i can not imagine why anyone would stay here, terrible hard beds our room resembled a second-hand furniture shop. Dreadful food, the chef having watched too many TV cookery... more

A wonderful experience from start to finish. We were made to feel welcome from the moment we arrived. Our room was both spacious and comfortable and looked newly refurbished. Evening meals are served in a very traditional dining setting which we liked, and the restaurant staff were efficient. Fresh mussels and scallops come highly recommended. Impressive whisky selection in the... more

The hotel looks very welcoming and the staff are friendly. On the positive side, the bar and residents lounge are pleasant, but our room was grubby and small, despite being a "superior" room. The soft furnishings were very dirty and the bed was unbearably uncomfortable. Breakfast was fine but evening meals suffered from small portions of dull and lazy food,... more