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All 1 Craignure hotels »

Isle of Mull Hotel & Spa

3.0 of 5
Criagnure, Craignure PA65 6BB, Scotland
Hotel amenities
Ranked #1 of 1 hotels in Craignure
3.0 of 5 stars 351 Reviews
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351 reviews from our community

What travellers say about this hotel
  • Hot tub(15)
  • Swimming pool(10)
  • Dining room(9)
  • Very good(7)
  • Friendly and helpful(5)
  • Public area(5)
  • Packed lunch(4)
  • Leisure facilities(3)
  • Ferry terminal(3)
Traveller rating
    79
    89
    66
    61
    56
Only show reviews for Family (57) | Couples (169) | Business (8)
Date Rating
SamG45
Carlisle, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

I read the reviews about this hotel and cant see what people are moaning about it is as it is a 3 star hotel the food was nice the food was great and the spa was 1st class we hope to return soon More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
16 October 2011

Dear Guest, Thank you for review, all of our team here are pleased that you enjoyed your short stay with us. We look forward to welcoming you back in the not too distant future. Warmest Regards Gemah More

lisa G
Glasgow, United Kingdom
1 review
1 helpful vote
4 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

After booking a long weekend at this hotel and reading some comments we were wiery about going to say the least. However upon arrival we were greeted by the friendly staff who were only to happy to help. We were shown the bar and dining hall, which were both lovely. the rooms were spacious and clean, could not fault the... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
16 October 2011

Dear Guest, Thank you for posting your review of our hotel. I was pleased to read that you had a pleasant stay with us and I have passed on your comments to all of our team here at the Isle of Mull hotel. We look forward to welcoming you back again in the not too distant future. Kindest Regards Gemah More

missmarple51
scotland
Reviewer
3 reviews
4 helpful votes
2 of 5 stars Reviewed 10 October 2011
3
people found this review helpful

On the plus side views great but oh dear the state of the bedrooms and bathroom were awful, dirty and maked walls, table had'nt seen a duster in weeks, chips in bath which on first sight look like dead spiders. The windows either had no vents or were taped goodness only knows what foriegn visitors must think, shameful. Make sure... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
16 October 2011

Dear Guest, Thank you for making time to post a review on our hotel. As you can imagine I was more than a little disappointed to read your review, I do apologise that you felt that our levels of cleanliness were below our usually high standard. I have of course spoken with our entire housekeeping department and discussed your comments,... More

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Sue T
Edinburgh, United Kingdom
1 review
4 helpful votes
1 of 5 stars Reviewed 9 October 2011
4
people found this review helpful

Had booked this for a trip to Iona with my partner but oh dear on arrival we were disappointed to say the least. Before we left home we read the various reviews of this hotel and were not sure what to make of it some loved it others seemed to hate it and we could see why. From the outside... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
16 October 2011

Dear Guest, Thank you for taking the time to leave feedback on our hotel. I was disappointed to read that you did not have an enjoyable stay with us. I have spoken with all our housekeeping team with regards to the poor standards of cleanliness you experienced especially in your bathroom, I can assure you that this is not the... More

soomurf
Stonehaven
2 reviews
1 helpful vote
5 of 5 stars Reviewed 9 October 2011

This accomodation was booked via late rooms and was a good price for B&B with a spa facillity. After booking checked reviews on Trip Advisor and was disapointed to see several poor reviews. However on arrival and throughout our stay we found the staff friendly and happy to help. Room was big, quiet and comfortable, bar areas and resturant good... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
16 October 2011

Dear Guest, Thank you for taking the time to post a review of our hotel on trip advisor. I am pleased that you enjoyed your stay with us, I have passed on your comments to our team and we look forward to welcoming you back in the not too distant future. Warmest Regards Gemah More

Gedsom
Bromborough
1 review
1 helpful vote
4 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

We have just returned from a short break at this hotel and were very pleased with our experience there. Having read some of the reviews on this site I was a little worried as to what we would find but we were determined to enjoy ourselves and had no intention of doing a structural survey on the property to find... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
7 October 2011

Dear Guests, Thank you for taking the time to post your review on Trip Advisor. We very much appreciate the time our guests take to leave their feedback, We are pleased you had an enjoyable stay with us and we hope we can welcome you back to the Isle of Mull hotel & Spa in the not too distant future.... More

murdo m
Inverness, United Kingdom
1 review
5 of 5 stars Reviewed 6 October 2011

This was my first visit to the hotel,myself,my partner and little boy had a lovely stay.Breakfast had plenty choice,eat all you want buffet so you never went hungary.Spa facilities were brill,had a lovely swim followed by a massage.We had dinner in the lounge and had no complaints at all.we were lucky enough to get ok weather so we had a... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
7 October 2011

Dear Guests, Thank you for taking the time to post your review on Trip Advisor. We are thoroughly pleased you enjoyed your stay and very much look forward to welcoming you back in the New Year. Warmest Regards Gemah More

Alan W
Manchester, United Kingdom
1 review
4 helpful votes
1 of 5 stars Reviewed 6 October 2011
4
people found this review helpful

Don't usually leve feedback as such but after our experience at this hotel we felt obliged to put pen to paper and . We had booked for a few days with the thought of extending our stay if we liked it, in the end we couldn't wait to leave. The hotel is quite shabby in places and very disappointing. It... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
16 October 2011

Dear Guest, Thank you for taking the time to post your review on trip advisor. I was of course very disappointed to read your comments regarding your short stay with us. Please allow me to extend my sincerest apologies that on this occasion things were not up to our usual standards. I have discussed your comments regarding the standards of... More

heidi v
Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 4 October 2011

This was my third visit to the hotel and have enjoyed my stay each time lovely hotel clean throughout.My kids enjoyed the pool as did we,spa and treatments very good,staff all pleasent and friendly,food was good look forward to my next trip. More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
5 October 2011

Dear Guests, Thank you for taking the time to post your review on our hotel, we are pleased you enjoyed your short stay with us and very much look forward to welcoming you back in the not too distant future. Kindest Regards Gemah More

carol f
Halifax, United Kingdom
1 review
5 of 5 stars Reviewed 3 October 2011

stayed at this hotel last weekend in september,from the outside the hotel looks a bit tired,however we were pleasantly surprised when we got inside. The food was good and the spa is a great added bonus. All the staff were very friendly and helpful and the views are stunning! More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
4 October 2011

Dear Guest, Thank you for taking the time to post your review on Trip Advisor. We are pleased you enjoyed your short stay with us and very much look forward to welcoming you back in the not too distant future. Kindest Regards Gemah More

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Isle of Mull Hotel & Spa Also Known As

  • Hotel Isle Mull
  • Isle Mull Hotel
  • Isle Of Mull Hotel
Address: Criagnure, Craignure PA65 6BB, Scotland

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