We arrived off the ferry lat on Thursday night and Leslie gave us a very warm welcome, she asked if we wished to eat she would advise the restaurant staff as they were due to close, we had an excellent meal. The room and bathroom were spotless and we had a wonderful view of the Castle and Harbour Breakfast was... more

Travelled with some friends to Stornoway to have a social weekend and to watch the 2nd Lions Test on TV.We were booked into the Royal by a Lewis local,the room i was booked into was tiny with a very narrow bed and a shower so small i could'nt get through the door.Changed to another room with big bed ancient furniture... more

We had a wonderful holiday touring the Hebrides and can highly recommend such a holiday. We sailed from Oban to Barra and finished up in the Royal Hotel in Stornoway befor sailing to Ullapool. The hotel is well positioned on the harbour front it does not look wonderfull from the outside nor does the reception area but the food in... more

We had requested a room overlooking Lewis Castle and the harbour and were very pleased with what was presented. The price to pay for it was that it was on the second floor. No complaints however, we thoroughly enjoyed our stay. more

Spent one night here. Initially given a top floor room. Lino on the floors leading to room, very loud music coming from adjoining room - seemed like a staff annexe. Asked for a change of room and was given a slightly better but smaller room - cheap fittings and minute, poorly equipped bathroom. Early morning call requested but not provided.... more

I booked a a twin room and a single room for 3 nights, at short notice, directly with the hotel. When I phoned I was told that there was only one twin room left and that room had no bathroom but did have sole use of a bathroom across the corridor. The cost of this room was £99 per night... more

Friendly hotel in a great location, and both the restaurant and cafe/bar are great, but the rooms really let it down. A room you could hardly move in, with a view of a wall and drain, an old creaky bed, with the kitchen smells and noise so bad you couldn't open the window. For the price I would have expected... more

We are in Stornoway once every Year This time we stayed at the Royal Hotel for the first time and we thought we made a good choice ! The room we stayed was very noisy and had a bad smell to it. Service in the restaurant was extreme slow and food was to salty -peppery and cold.Terrible!! we asked for... more

I stayed at The Royal Hotel for 1 night in April and another night in May. both visits I was lucky enough (ask) to have the front rooms facing Lews Castle. I found the food to be above average, and the staff friendly and very helpful at both stays. I liked the location on the harbor and my rooms were... more