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All 6 Stornoway hotels »

Royal Hotel Stornoway

2.0 of 5
81 Cromwell Street | Stornoway, Isle of lewis, Stornoway HS1 2DG, Scotland
Hotel amenities
Ranked #2 of 6 hotels in Stornoway
3.5 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    10
    13
    12
    2
    7
Date Rating
GlasgowBruno
Glasgow
Senior Contributor
27 reviews
19 helpful votes
3 of 5 stars Reviewed 3 February 2012

Stayed at the Royal on the last night of a 5 day trip to the Outer Hebrides and found it to be fine. We arrived on the Sunday which was probably not ideal and had to eat in the adjacent cafe next door which had been very busy and some things were off he menu. Food was fine. Hotel was... More

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Millport18
Millport18
Contributor
13 reviews
6 helpful votes
3 of 5 stars Reviewed 28 December 2011

Stornoway on a very stormy December night and the Roayl Hotel was a reasonable overnight stop. Comfortable and clean. It has the overall feel off an old style hotel which has not quite yet caught up with modern hotel standards. Room clean and comfortable but bathroom a bit dated and definitely needing upgraded. Price wise it was expensive for what... More

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redguscat
Glasgow
Contributor
13 reviews
1 helpful vote
4 of 5 stars Reviewed 25 November 2011

Stayed for two nights during the Mod in October. Very reasonable prices and a very nice twin room - we were at the front and although it got a bit windy (we were too hot as the heating had been on, and fell asleep with the window open and a force 10 gale blowing outside!), not too much noise from... More

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rosebury
Birmingham, United Kingdom
2 reviews
2 helpful votes
5 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

First time to the isles of Lewis and the royal hotel reception staff were very welcoming on arrival and the dinner I had was outstanding well done to all staff. I would like to say thank you to the night porter that got my car going in the morning as it would not start many thanks. Tell him I got... More

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Alexander Macleod, General Manager at Royal Hotel Stornoway, responded to this review
10 November 2011

Thank you very much for leaving a review about your stay with us. We always try to go the extra mile for our customers and it looks as if Glen, the night porter, has got you going a few extra miles, too! More

MachairOrchid
Prestonpans, United Kingdom
Senior Contributor
21 reviews
19 helpful votes
5 of 5 stars Reviewed 25 October 2011
2
people found this review helpful

This was one of the nicest hotels I have stayed in for quite some time. First, the room, while not overly large, was a decent enough size with a very comfortable bed. Both bedroom and bathroom were impeccably clean. The bedroom had television with a lot of channels to choose from and the hospitality tray a lovely choice of black... More

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Alexander Macleod, General Manager at Royal Hotel Stornoway, responded to this review
10 November 2011

Thank you for leaving feedback here - we're always keen to hear what out guests have to say about us. The secret to running a good hotel is having staff that look after guests and do the little extras that you don't expect. I'm delighted that we could help relieve your weary feet. Glad you enjoyed the food, too. Incidentally,... More

TravelmeistersLondon
London
Contributor
12 reviews
6 helpful votes
3 of 5 stars Reviewed 11 October 2011
2
people found this review helpful

Located near to Stornoway's harbour, this hotel's staff were really helpful, but the bedrooms needed refurbishing. Restaurant food wasn't cheap, but was surprisingly good. Service at breakfast was a bit amateur; one group we saw had great problems making themselves understood to the waitress, whose English wasn't really up to her role. Overall, not bad for a short stay. Free... More

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Alexander Macleod, General Manager at Royal Hotel Stornoway, responded to this review
18 October 2011

Thank you very much for offering feedback about your stay at the Royal Hotel. We are always happy to know what our guests thought – both good and not so good - because it helps us train staff to give the best possible customer experience. I was pleased to see that you had enjoyed the quality of our food and... More

JoeandCarole
Burntisland, United Kingdom
1 review
2 helpful votes
5 of 5 stars Reviewed 21 September 2011
2
people found this review helpful

This is going to be one of those reviews that you just can't help thinking is a plant. Not so. We stayed in the Royal Hotel In Stronoway for our wedding anniversary in Sept 2011. We were spending the week in Ullapool and thought a trip to Lewis for one night would add something special to the occassion. I had... More

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Alexander Macleod, General Manager at Royal Hotel Stornoway, responded to this review
22 September 2011

Thank you very much for offering feedback about your stay at the Royal Hotel. Because we’re committed to offering the best possible customer experience, it’s always helpful for us to know what our guests thought – both good and not so good. I’m especially delighted that our staff members were able to go the extra mile for you in preparing... More

MAKPL21
UK
Senior Contributor
26 reviews
40 helpful votes
3 of 5 stars Reviewed 13 September 2011

We were given a room at the front of the hotel for a Friday and Saturday night stay and found it very noisy indeed particularly as the local "nightlife" finished . Our experience featured boy racers and their loud stereos as well as plenty of drunks. Unfortunately, there was no double glazing in the rather dated room. Outside the window... More

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Alexander Macleod, General Manager at Royal Hotel Stornoway, responded to this review
22 September 2011

Thank you very much for offering feedback about your stay at the Royal Hotel. Because we’re committed to offering the best possible customer experience, it’s always helpful for us to know what our guests thought – both good and not so good. I’m pleased to hear that you enjoyed your dinner and breakfast in our restaurant – over the 150... More

gillespiesharon
Milan, Italy
2 reviews
6 helpful votes
4 of 5 stars Reviewed 7 July 2011
2
people found this review helpful

The Royal is not new but it is quaint. There are some areas that could use improvement like window frames are badly worn, carpet is old and thinning in some areas but what you get for the money is great. Breakfast is included, free WiFi and free car parking. The room I had was made up of two very comfortable... More

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Alexander Macleod, General Manager at Royal Hotel Stornoway, responded to this review
22 September 2011

Thank you very much for offering feedback about your stay at the Royal Hotel. Because we’re committed to offering the best possible customer experience, it’s always helpful for us to know what our guests thought – both good and not so good. I’m pleased to hear that you had such a wonderful time here. We always do our best to... More

pedro44
Surrey
Contributor
19 reviews
10 helpful votes
3 of 5 stars Reviewed 30 June 2011

Our Saturday evening ferry from Ullapool ran over 4 hours late as it had broken down earlier in the day, so we first tasted Stornoway a little after 1.30 a.m. Mercifully the Royal was the one out-of-the-way place I had booked on this trip that had 24-hour reception, so, having picked our way through exuberant homegoing clubbers in the streets,... More

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Royal Hotel Stornoway Also Known As

  • Stornoway Royal Hotel
Address: 81 Cromwell Street | Stornoway, Isle of lewis, Stornoway HS1 2DG, Scotland

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