Located near to Stornoway's harbour, this hotel's staff were really helpful, but the bedrooms needed refurbishing. Restaurant food wasn't cheap, but was surprisingly good.
Service at breakfast was a bit amateur; one group we saw had great problems making themselves understood to the waitress, whose English wasn't really up to her role.
Overall, not bad for a short stay. Free...
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Thank you very much for offering feedback about your stay at the Royal Hotel.
We are always happy to know what our guests thought – both good and not so good - because it helps us train staff to give the best possible customer experience. I was pleased to see that you had enjoyed the quality of our food and...
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