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All 6 Stornoway hotels »

County Hotel

12-14 Francis Street, Stornoway HS1 2XB, Scotland
Hotel amenities
Ranked #4 of 6 hotels in Stornoway
3.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    0
    8
    7
    5
    5
Date Rating
ThickL
Stirlngshire
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

Maybe I don't expect as much as others who have posted reviews, but having just stayed for 4 days during National Mòd week, I found the County Hotel perfect for my needs - central location, friendly staff, good food (curries were excellent) and a decent sized, comfortable room. OK it's not the Ritz, but where in Scotland is, particularly out... More

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JanetTKD
Inverness, United Kingdom
1 review
1 helpful vote
3 of 5 stars Reviewed 20 September 2011
1
person found this review helpful

Arrived early and this was not a problem at check-in. The staff were very nice and efficient and the Hotel was easy to find. The first room I was allocated was a smokers room and I asked at reception if I could be moved to a non smoking room and this was not a problem. The room I had was... More

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Navoff
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 24 August 2011

This hotel has a lot of potential. However, the long promised upgrade to the accommodation should now take place. The rooms are simply appalling and are tittering on the edge of acceptability. More

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Gbleakley
Reviewer
3 reviews
1 helpful vote
1 of 5 stars Reviewed 28 June 2011
1
person found this review helpful

Bar and restaurant quite well modernised and staff nice. Hotel rooms are dire. 1970's decor done at low cost. Not maintained. Grubby. Small rooms. Everything seems to be tired and worn out. Bed lumpy and soft. Do not stay here unless no choice. Restricted parking too. Avoid. More

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macritchieStornoway, Owner at County Hotel, responded to this review
6 July 2011

Because we are well aware that an upgrade is required, we are extremely careful to keep the hotel clean. The first stage of our refurbishment has begun and the hospitality extended to guests is as good as anywhere in the UK. Our rate of return business is at the high end of the occupancy spectrum and not once has anyone... More

BluezuluScotland
Inverness, United Kingdom
Senior Reviewer
6 reviews
2 of 5 stars Reviewed 28 June 2011

Stayed overnight in Feb 2011, could not fault the food and drink, service was first class and the restaurant has been nicely refurbished, HOWEVER the accommodation was not of the standard expected for the price and the rooms require a major upgrade, which would make this premises by far the top venue in Stornoway. More

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settlers
hebrides
Contributor
11 reviews
9 helpful votes
3 of 5 stars Reviewed 4 May 2011

Be warned- if you are the only guests on a Saturday night the hotel will become mysteriously "full" and you will be asked to leave as the owner doesn't believe in working on Sunday More

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macritchieStornoway, Owner at County Hotel, responded to this review
6 July 2011

While we are not open to the general public on a Sunday, we certainly cater for guests of the hotel and have never refused to accommodate anyone if we had the rooms to let. We will not insist that a member of staff works on Sunday, but we have a many staff who have no objection to doing so More

maureen092
Aberdeen, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 November 2010

lovely food,and staff, no where for guests to sit and relax,rooms dated but clean and tidy,clean towels everyday. More

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caggymo
inverness
2 reviews
1 helpful vote
4 of 5 stars Reviewed 4 October 2010

Great hotel in a great location with fantastic food, More

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GBaird
Ayr, United Kingdom
Reviewer
5 reviews
4 helpful votes
2 of 5 stars Reviewed 28 September 2010
3
people found this review helpful

As we checked in we were told that breakfast finished at 9am on a Sunday, this is where it all started to go wrong. We went up to our room and it had that classic old hotel musty smell in it. It looked like the last time it was decorated was when it was built in the 40's or 50's.... More

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andyswarbs
Oxford, United Kingdom
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 20 September 2010
1
person found this review helpful

The County Hotel made us feel welcome. In our stay over two nights they provided two meals - an excellent & unique curry on one night. Another benefit was they served food on Sunday - which is a big deal on the Outer Hebrides! Free WiFi worked well. Breakfast was good, with veggie sausages. The room was comfortable and clean.... More

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