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Sumburgh Hotel


Sumburgh Head, Sumburgh, Scotland
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70% Recommend
3.0 of 5 stars 10 reviews
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2 of 5 stars
Shetland
26 Sep 2009 | Trip type: Friends getaway

Catering-Predominantly young staff working as casual work, consistently working very hard but with little experience of hotel catering or customer interaction. Completely ignorant of customer needs and compounded by terminal lack of interest, leadership & professional pride in anything that leaves the kitchen. Food delivered over a week was wrong, cold, not cooked/over cooked. Basic dishes botched e.g. Potatoes deep... more

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3 of 5 stars
Brooklyn, NY
29 Jun 2009

I stayed in the Sumburgh on two separate occasions during a tour. The first stay was in the older, original house. The room was fantastic. The high ceilings made it feel very spacious. The furniture was newish. Everything was clean and worked fine. The second stay a few days later I was put into the building at the back of... more

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2 of 5 stars
Scotland
28 Aug 2008

My 4th stay here in about 2 years just because it is close to Sumburgh airport & well located for early flights out. During 2 of my previous visits I had bad eating experiences (a dreadful burnt gammon steak & a cheap & nasty chicken pie). This time my bar meal was just fine. I had a large & reasonable... more

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4 of 5 stars
Oldham, United Kingdom
26 Jul 2008 | Trip type: Couples

This was our first visit to Sumburgh hotel. My husband and I were really impressed with the size of our executive room and the views were wonderful. The hotel was well placed for the main sites in the area - we were lucky enough to see the puffins around Sumburgh head despite heavy rain and howling winds. We ate in... more

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2 of 5 stars
Scotland
14 May 2008 | Trip type: Business

Like some regular visitors to Shetland I have stayed at the Sumburgh hotel on several occasions due to it's great location near the airport. The rooms are dated but relatively well kept, don't look in the corners of the shower! Room facilities are basic at best. If you get accommodated in the ‘annex’ a 70’s master piece of architecture, and... more

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5 of 5 stars
Illinois
1 Apr 2008 | Trip type: Couples
1/1 found this review helpful

My husband and I have stayed at Sumburgh Hotel a number of times. It is always the highlight of our trip to Shetland. The staff members are great; the food is delicious; the room is always wonderful. We consider Sumburgh Hotel a real gem. more

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5 of 5 stars
London
19 Jul 2007 | Trip type: Couples
1/1 found this review helpful

We were on a camping trip in Shetland for two weeks in June. We did spend a few nights in the comfort of hotels though, including time at the Sumburgh Hotel. We loved it. Great location, especially to go birdwatching. Very convenient for our early flight back to the UK mainland the next morning. Would recommend it. more

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4 of 5 stars
London
17 Jul 2007 | Trip type: Couples

The staff were very friendly and helpful. The hotel is convenient for the airport and Sumburgh Head is a great spot for seeing puffins. The hotel is adjacent to Jarlshof and Scatness. more

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5 of 5 stars
South End
11 Sep 2006 | Trip type: Friends getaway
5/5 found this review helpful

Very pleasant and memorable stay at the certainly upper-class Sumburgh Hotel-- rooms comfortable and clean, food was delicious and of the highest standard. And the staff were fab! Definately recommended! more

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4 of 5 stars
Naperville. IL
25 May 2003
7/9 found this review helpful

The close proximity to the airport makes it a great place to end a trip to the Shetlands. The food was great, well presented and service good. more

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Sumburgh Hotel Address

Sumburgh Head, Sumburgh, Scotland