Just arrived back from a long weekend at this hotel which has a fine wide grand staircase that gives the hotel a palatial feel. The dining room used during our stay was quite large with lots of wood panelling and as usual with Shearings hotels the food was varied and tasty, breakfast consisted of help yourself to cereals, grapefruit, prunes,... More

We have just returned from a four night stay at the Highland with Shearings. Yes the hotel is a little tired in places but represents excellent value for money and it has a good atmosphere. All the staff we encountered were friendly and helpful. The food was nice and the dining room staff very good. It wasn't high end cuisine... More

The hotel is a typical Bay Hotel, nice dining room and food, but there are areas that are tired and need attention. The bedroom was clean and comfortable but dated , and the absence of a shower in the bathroom was a bad point. There were wooden exterior steps on the lawn which were cordoned off because they needed attention,... More

This hotel was the best overall of the Shearings coach breaks we have been on. All the staff were excellent, nothing was to much trouble and we were always met with a lovely smile. Our bedroom was good and very clean although on the top floor it was warm ,which for me is a big plus,the room had everything that... More

Just returned from the Bay Highland Hotel very pleased with all services, our room was on the front of the Hotel with lovely views, very clean good clean towels every day. Breakfast catered for every one. Good choice in the evening for Dinner. no complaints whatsoever Staff very pleasant. Coach driver Gary did an excellent job with his information on... More

I booked this weekend as a fairly late deal..the reviews in general were good...my experience was an overall great value weekend..the hotel is old but full of character,spotlessly clean,it is dated..however for the money paid it is brilliant.. staff are extremely pleasant and always helpful,the meals were surprisingly good after reading some customer reviews..I was expecting poor food..but on the... More

We stayed Monday to Friday. The hotel was lovely and the staff were excellent. Uvis our waiter provided us with excellent service throughout our stay and the reception staff were friendly and very helpful. The food was very nice and decent choice. The entertainment was also very good. I feel this was excellent value for money. We were a party... More

We stayed for one night while travelling on business. We would not return, it's not for us! The decor is extremely dated, net curtains, flowery bedspreads, avocado bathroom suites, dirty cream walls - need I say more? Staff were friendly & accommodating however their environment really does let them down. Maybe for others who enjoy "coach trips" etc, what you... More

We stayed at the Highland Hotel as part of 'very' reasonably priced coach trip with Caledonian Travel. The hotel is ideally located for a touring holiday. It also has an interesting history. On arrival we were allocated a room which did not have a shower. We returned to reception and they kindly reallocated us a room with a shower cubicle.... More