Spa day booking priced at £100. One treatment not available so reduced price to £80 each.
Arrived at hotel. Signage to spa poor. Finally parked up and went to Beauty Salon as requested. Receptionist directed us to the main pool reception where we would be given towel and robes. Slippers were not available and disposable flip-flops were given grudgingly only...
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I booked online direct with Crieff Hydro on their £169.00 per night dinner bed and breakfast deal for my husband's birthday celebration. Perhaps I should have paid more attention to the small print, but for a 4 star accomodation I was expecting more.
The room...We arrived at 3pm and were given our room keys - the reception staff were all...
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Zimboandcaz, we’re really pleased that you liked our staff, food, service and scenery, but so sorry that your stay was not absolutely perfect. When given the chance we’ll always try to allocate an alternative bedroom if possible or a find a quieter table for a romantic dinner. We’re very puzzled about the ironing board, as there’s usually one in every...
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We have been going to Crieff for around 10 years now, the children love spending their birthdays there as a treat. We usually stay in the self catering lodges as we can take the dogs. The lodges are extremently well equiped, and very clean and spacious. The views are amazing. The activities are fabulous so many to do and we...
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It’s always lovely to receive a great review from a longstanding guest such as yourself, CarolG and it seems like our self catering Lodges tick all the right boxes for you and your family. We’re hoping that you’ll like all the positive changes that we’ve made in the hotel over the years since you last stayed here. We look forward...
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Just back from 2 night break at the hydro with my mum and aunt.We had a fantastic time .There was a problem with the room i reserved,my mistake, but the reception staff sorted it out promptly. All the staff we dealt with were friendly, polite and helpful.Our room was clean ,spacious and well appointed with lovely views(176)You wouldn't know there...
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We’re bowled over by your wonderful review margaret g and delighted that you all enjoyed a relaxing ‘girlie’ break here at the Hydro. Our Reception Team was really pleased to read your lovely comments and the rest of your feedback was appreciated by all the staff. We’re glad to hear that you’ll all be coming back soon for more fun...
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once again we had a fanstatic break at Crieff Hydro, from start to finish, all staff are brilliant and the meals were brill at both the meikle & the brasserie, our child had a brilliant time at big country and was crying in the car on her way home (bless her) she asked when we would be booking again as...
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Oh SUZANC, it wasn’t our intention to make your wee girl cry when she left the Hotel ... but how sweet that she’s going to miss us all so much! Thanks for all your lovely comments and we hope you’ll come back to see us soon. There’s always plenty of fun at BIG Country for the little ones and lots...
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Great food, amazing activities, and surprisingly well priced. Bar drink prices are reasonable, and there's a lot to do. Rooms were nice, spacious. Really good weekend getaway place or for work conferences, etc.
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A short but sweet review HamishHaggishu, but we appreciated every word! Glad to hear we fared well in all respects and hope it won't be long before you return to the Hydro - for business or pleasure.
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Just returned from an evening at Crieff Hydro chose it becasuse we were looking for a central location to meet with with another couple - we are all 40+. Stayed in a standard room which was spacious and well equipped. We had afternoon drinks in the Meikle bar which was restful and adult. We chose to eat in the Meikle...
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Thanks for a very balanced review daisy18 and sorry for the shortfalls you describe, which we'll act on straightaway. As Scotland’s leading leisure resort, it’s true that we are very family orientated. However, for a more relaxing adult break, perhaps you would consider booking one of our self-catering lodges next time and maybe try dining in the Golf Club House,...
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This resot was a wonderful suprise to find in Scotland, fantastic for kids (brilliant play area) and a break for the parents with beuaitful food and relaxing swimming. The staff were wonderful and the room was beautiful and suited a family. Beware: costs of activities were not explained to us on check in so book any extra activities in advance...
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We’re really glad that you found us Bridie0210 and thanks for a terrific review. There’s so much to tell our guests during check-in that we’ve recently installed a separate Resort desk within the Reception area, where we can handle all activity queries and bookings. Our activities are very popular, so your recommendation to make advance bookings where possible is spot...
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We were celebrating a special birthday and ages ranged from 1 to 60 years, hotel suited us all very well. We thought the porters and the reception staff were excellent and although our rooms weren't ready until after 3o'clock it was very well handled and we didn't mind the wait. The only thing that let them down was the housekeeping,...
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Our Porters and Reception team were thrilled to read your great feedback floJed and we’re all pleased that you liked our hotel and bedroom facilities. It’s a shame that the housekeeping issues marred an otherwise lovely stay. We’re really sorry about this and will do everything possible to make sure this remains an isolated incident. If we get another chance...
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Just back from a nights staff and was really pleased. Hotel is lovely, room was spacious and very luxurious. Food was especially good and catered for childrens taste too. Staff couldn't do enough to help. Would recommend to anyone with kids as i have 2 young children under 3 and it was hassle free. I wished the disco started a...
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Thanks for your brilliant review Claire1704. All the staff will be really chuffed to hear how they helped to make your family’s visit to the Hydro so special and we look forward to seeing you all again soon.
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