I stay here quite often on business and it is a great hotel. The rooms are spacious, comfortable and have all the little things that make a big difference to one's stay - nice toiletries, plenty of towels and spare pillows, good hospitality tray etc. The hotel can't be faulted for cleanliness and the staff are unfailingly courteous and welcoming....
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My partner and I booked to stayed at the Best Western Tiverton Hotel after an evening event at a local venue to save travelling home late in the evening. From the initial telephone booking right through to check out everything was faultless. All staff were immaculately turned out, and in a company uniform which I do like to see, they...
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Dear Zetta321,
Many thanks for taking the trouble to write a review and leaving such positive comments on the hotel and particularly our staff. They will be equally pleased when I let them know of your review.
I look forward to welcoming you back to the hotel in the future.
kind regards
Rhys Roberts
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We bought 1 night B & B via Groupon. The deal also included afternoon tea on arrival. However we were delayed so they gave us a packed lunch instead, no problem at all. Fantastic, quiet double room, all toiletries etc provided - normally we wouldn't expect that as we paid so little!
We had dinner in the restaurant and the...
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Dear carditraveller,
Thank you very much for taking the time to post such a positive review, I'm delighted that you enjoyed the hotel and I'll pass on your kind comments to the team.
I look forward to meeting you personally on your return.
Rhys Roberts
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We spent the weekend at the hotel for a family party and overnight stay. We were very impressed with all aspects of our stay - the staff were extremely helpful and friendly and went the extra mile to make us comfortable and welcome. Food served for our main meal was lovely. We had bar snacks in the lounge in the...
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Thanks for your fantastic review, we are delighted you had such a good stay and I look forward to welcoming you back in the future.
Our chef will be particularly pleased you loved his local food.
Rhys Roberts
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I have just returned from a very pleasent and restfull 3 night break. The hotel is nothing much to look at from the outside but there is plentey of parking. The reception staff could not have been more welcoming. Nice to be greeted with a “ Hello how was your drive”. The room I was put into was at the...
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Thanks for the great review, delighted that you enjoyed your stay and I'll pass on your kind comments to the team. I look forward to welcoming you on your return. Rhys Roberts
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We didn't stay in the hotel over night, we booked a table in the restaurant for 16 people to celebrate a 60th wedding anniversary. We could not fault anything about it. The restaurant is bright, well laid out with plenty of room, clean and well presented tables. The service was fast efficient and friendly. The food was fabulous and very...
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Thank you very much for taking the trouble to post a review and I'm delighted that everything went so well for your special event, I will pass on your kind comments to the team and we look forward to welcoming you back to the hotel in the near future. Rhys Roberts
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Great welcome from night porter, nothing too much trouble. Rooms a good, size clean and with all mod cons. Breakfast fantastic. Staff very pleasant and proffessional.
I think the Manager should take some time to reply to some of the reviews on here it would be a nice touch.
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Thanks for your great review and your kind words about the hotel which are very welcome. On the point of replying to reviews, I do try and reply to every review, I believe they are hugely important to our business and ordinarily I do come back quickly to every review. My apologies for not replying sooner, for some reason the...
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This was our second stay here, and the good experience before in the dining dept made us look forward to our return. The hotel prides itself on using local food suppliers whenever possible. The car park is very spacious (we were towing so needed plenty of room), and the hotel is dog friendly. The only blip on this stay was...
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Thanks for your very fair review and I'm glad that overall you both enjoyed your stay despite the hot water problem which I'm pleased to confirm has now been sorted. When your ready to return please contact me personally and I'd be delighted to upgrade you to one of our superior rooms. Rhys Roberts
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Living close by I recommended this hotel to colleagues and friends. They have all been very complimentary. Enjoyed their stay. Staff have been extremely helpful. food - fantastic
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Thanks for the recommendation and particularly from a neighbour, I'm delighted that your friends enjoyed their stay. I'll also pass on your great comments on the food to our chef and his team. Rhys Roberts
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We stayed for three nights at the end of November for our annual Winter Weekend Break with friends. The two men in our party always play a round of golf on this weekend, so I phoned reception two days before our arrival to find out the nearest golf club and they actually booked it for me (and it was half...
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Thanks for your very kind review, I'm delighted that you had such a good time and glad the guys enjoyed the golf. Just to let you know we have fantastic arrangements with Tiverton Golf Club with guaranteed tee times and discounted fees so anytime you want to come back and repeat the experience we look forward to welcoming you. Rhys...
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