Stayed for one night in January. Staff very professional and helpful. Room was perfectly adequate but slightly dated in decor and bathroom very tiny. Flat screen TV was nice. The common areas were nice and have been updated to a more contemporary style. Spa very nice with good sized indoor pool. Excellent location opposite Elizabeth Castle and only a short... More

I stay here on business and always have had exceptional service which really makes the hotel special! I have stayed in other hotels in Jersey but find this one ticks all the boxes. The atmosphere is relaxed and nothing is too much trouble! So much so I have taken friends over to enjoy the Island for weekends and they thought... More

Just back from a wonderful weekend at The Grand ,it was our first visit to the isle but won't be our last ,the hotel was beautiful the room great we had a view over the garden on to the beach with a balcony wonderful!the bed was super soft and we had a wonderful nights sleep .Allthe staff offered an excellent... More

I have just got back from a long weekend at the Grand Jersey. Courtesy of a groupon offer this cost £159 for 2 nights in a park view room, bed and breakfast for 2 with spa access and a glass of bubbly on arrival. When first pulling up it didn't look as "grand" as i had expected and we initially... More

We did enjoy the hotel, excellent staff re check in and out and helpful re printing boarding passes. the position oposite the beach and castle is lovely and it's an easy walk into the centre, also there are lots of small restaurants nearby. The bar is very comfortable and certainly when we were there never too busy. We ordered some... More

We stayed at The Grand last weekend for our anniversary and had a very romantic, chilled and relaxing break. The atmosphere is relaxed, the service attentive, friendly with no pomposity. Check-in was seem-less and a personalized card, fruit basket and flowers greeted us in our room. Room seemed smaller due to the dark colours used in the decor but as... More

I stayed here on business in January and found the whole experience very refreshing. The staff were very friendly and always willing to assist, it wasn't "just another hotel" I didnt use the leisure facilties but did eat in Tassili which is their "upmarket" restaurant. They said it had recently gained a Michelin Star and for someone not used to... More

Despite what the Grand Jersey think they are certainly not a 5* establishment. My wife and I stay New Years eve and we were extremely disappointed with all elements of the hotel. We have stayed at a number of 5* hotels and this one is definitely the worst. Things went wrong from the time we checked in. We upgraded to... More

Have just returned from one of the best weekend breaks I have had in years. First time in Jersey and will be making this a regular destination for the future. Hotel lovely, staff attentive and friendly a special thank you to the member of staff from Glasgow, (sorry forgotten your name) your mini tour of the hotel was super and... More