We stayed at the Samare's hotel for two nights (having booked for a week).We didn't sleep either night as the beds were uncomfortable and the noisy flooboards kept us awake both nights.We ended up moving out in an effort to get some sleep.Hotel is very dated.
Very dissapointed.
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We do not believe that this review is genuine as no such detailed comments were made by guests staying with us and we can confirm that no hotel guests checked out of the hotel early during September 2011. The review does appear to have taken threads from previous reviews. If this review is genuine then we would be happy for...
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Everyone who works their are so lovely and friendly they all say hi or good morning to you. Everyone would speak to you. when I
Stayed there i felt so
Welcomed in the hotel. It was so nice and relaxing, just how i like it.
I loved the Swimming pool because i went swimming nearly every night.
I would love...
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This hotel gave everything you could ask for.We stayed 9 days, and nothing was too much trouble for the staff.Most hotels i have stayed in, the staff give the attitude that i,ll smile cos ive been told told.But the staff in Samares seem so genuinely happy to help.And not just the odd ones.100% of themWe stayed in room 25 which...
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The room we were allocated was clean, a tad dated but that's what I expect from local hotels with a floundering tourist industry.
The staff were nice enough...but my main complaint was the floorboards. We were allocated room 31 (avoid at all costs) which is situated ring next to the stairwell, lift shaft and apparently every other person on the...
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Thank you for your comments. We are so pleased that you found that our spa area was fantastic and that our hotel is clean. We will now investigate the floorboard noise issue mentioned, outside of Bedroom 31, as this matter may well be easily resolved especially as this part of the building is of recent construction. We are sorry for...
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We arrived 1800, and where greated by a gent called stanley who was very well presented he asked us if we needed help with our cases we said we would be ok but he helped us anyway, we checked in and where told how everything worked and was asked if we would like newspapers delivering to our room :)
The...
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Thank you so much for the wonderful review of our hotel. Our staff do try so hard to make the experience of staying at the Samares Coast enjoyable and we are pleased that we succeeded in this for you. Thank you.
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We stayed at this hotel for the August bank holiday.
We arrived earlier than the check in time and asked when we would be able to have our room, we were informed that they would have the room ready within ten minutes. This excellent customer service continued throughout our stay. This hotel although rated as a three star should be...
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Thank you for your very kind comments in respect of our staff and management at the hotel.
We very appreciative of your feedback and always seek to act in a professional and courteous manner, treating guests with respect and consideration at all times.
Your feedback is very much appreciated.
Thank you.
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Just returned from a 4 days break booked through Easyjet. Everything went well. The Hotel has amazing staff who provide outstanding service. The food is good, ample breakfasts, served buffet style and the evening meals had variety and were very enjoyable. The dining room has panoramic views out to sea. We deliberately avoided hiring a car & used the buses,...
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Thank you for your review.
We do try to offer traditional courtesy at the hotel. We are pleased that you enjoyed your stay with us and that you enjoyed our leisure facilities which we believe are a fantastic feature of the hotel and we can report that they receive excellent feedback from our valued guests.
Thank you.
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Everyone we met who worked there was very friendly & welcoming.
The bar staff were not very familiar with making the few cocktails on their list [non'alcoholic ones for the kids], but they did have a good try & the kids loved them.
The rooms were clean & comfortable. We had requested adjacent rooms, & although we had only booked...
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Your feedback is much appreciated by our team.
We would be delighted to welcome you back for longer at some future date should you choose to visit us again. Thank you.
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We stayed for a week from the 21st August my husband and I and two children plus my auntie. On arriving at the hotel through the back door and checking into the hotel I was extremly dissapointed the corridors and bedroom were extremly tired and in need of refurbishment. I have to say though as time went on and I...
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Thank you for taking the time to get to know the hotel and to review us. We are grateful for your feedback. The AA has comfortably graded us as a 3 Star full service hotel.
You may wish to note that each year we refurbish a selection of bedrooms. As a seasonal hotel, we can undertake this work during our...
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We enjoyed a wonderful week in this lovely hotel in June; the location just outside St.Helier was ideal; our seaview room was very spacious and comfortable; the food was absolutely superb; the staff couldn't have been more friendly, welcoming or helpful - nothing was too much trouble; the gardens were beautiful and the indoor and outdoor swimming pools were an...
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Thank you for your kind comments in respect of the Samares Coast Hotel. These are much appreciated by our dedicated team at the hotel and we would be pleased to welcome you back to the hotel at a future date should you choose to visit us again in the future. Thank you.
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