The hotel manager does not seem to car about clients. She is very aloof. The room we got did not have a window, the air conditioning was not working and the water pressure for the shower was only a trickle. The pool that is supposed to be present is only «in the plans» and I think it has been there... More

This hotel is not what it claims to be. It is WAY overpriced for what it is and where it is. These prices do not even include breakfast, which was fairly expensive for this area. The rooms were generally clean, including the beds, but there was a gap in the door jam so I could see outside and anyone who... More

Where do I begin .. well as a business owner & business analyst for a major financial instituion in the US, I really was expecting a bit more from this hotel given its advertisement and photos and room types (which by the way if you visit their website, those pictures are not updated, so travelers beware). Our first issue was... More

I will never stay in this place again nor would I ever recomend it to anybody. The second time I went to Masaya, a local told me to try this place. The price was outrageous! $75 per night for a double with no hot water, no drinking water, no internet and the room wasn't very clean. They charge you as... More

We went there in July and had the worst customer service ever!! We got there at night after having reserved and paid up front for a group of 6. We arrived and the manager showed us our room. We pulled in the car to private parking and had to drag all of our luggage to the very back of the... More

Apparently, Ivania's has about the only accomdations in the city of Masaya itself and I was expecting a bit more considering the price. (For the same amount, one can stay in a very nice hotel, La Gran Francia or El Alhambra in nearby Granada, for example.) A friend who lives in the city made the arrangements for me. The hotel... More

Our translator told us about this hotel. The rooms were comparable to other mid-priced hotels in the area but the staff was superior. There were 6 of us on a missions trip from Missouri. The hotel let us store 1000 lbs of rice and 7 large bags of supplies in their office. Each morning, they would hold parking spaces for... More