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Crowne Plaza Knoxville Downtown University, an IHG Hotel

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Traveller (144)
Room & Suite (64)
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#23 of 97 hotels in Knoxville
Location
Cleanliness
Service
Value
RECENTLY RENOVATED HOTEL IN KNOXVILLE Our recently renovated hotel in downtown Knoxville offers guests spacious rooms and suites featuring great amenities, free Wi-Fi, and a convenient location just one mile from the University of Tennessee, Knoxville campus. After a day filled with travel, business meetings, or sightseeing in Knoxville, Crowne Plaza® Knoxville Downtown University is the perfect place to relax.Enjoy our distinct Sleep Advantage so you wake up feeling rejuvenated before starting your day and exploring all Knoxville has to offer. With access to our state-of-the-art fitness center, which is open 24/7, and heated indoor pool, keeping up with your fitness routine has never been easier. Shop the stores at Market Square, visit the Knoxville Zoo, or explore historic Gay Street and see a show at the Tennessee Theatre.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Car park
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
729Reviews12Q+A100Room tips
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KathyB7383 wrote a review Jan 2024
Baton Rouge, Louisiana226 contributions65 helpful votes
This is a great hotel! It sits between the Old City and Market Square. They have a lobby level bar that is quite accommodating, a great gift shop with many interesting items, and an incredible fitness center. The staff is extremely friendly and the hotel is absolutely beautiful. I stay here everytime I visit Knoxville.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Take your work out clothes. Their fitness center has a full weight room and lots of cardio...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HI Manager, Owner at Crowne Plaza Knoxville Downtown University, an IHG Hotel
Responded 23 Jan 2024
Dear KathyB7383, Thank you for taking the time to leave us your review and for choosing the Crowne Plaza for your Knoxville stay. We're so pleased that we could accommodate you with a friendly and comfortable stay during your visit and hope to have the opportunity to welcome you again soon. We wish you safe travels! Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexandra J wrote a review Aug 2023
3 contributions2 helpful votes
Hotel's Favourite
We recently stayed here while visiting a friend and was impressed with our stay. The lobby was lovely and the rooms were very nice. There is even a nice view! A kind young gentleman at the desk named Gabe welcomed us and gave some helpful tips for getting around. The location allowed us to take a short walk to meet our friends nearby without driving.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HI Manager, Owner at Crowne Plaza Knoxville Downtown University, an IHG Hotel
Responded 13 Sept 2023
Thank you for your wonderful feedback of the Crowne Plaza Knoxville!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amyw2012 wrote a review Dec 2023
Birmingham, Alabama1839 contributions308 helpful votes
We just stayed one night on our way back home. The staff that checked us in were friendly. There were 7 of us in 2 rooms, but our status only gave us 4 free breakfast coupons. My mom and brother went and said it was good. Our room was clean, comfortable, and it had a keurig.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HI Manager, Owner at Crowne Plaza Knoxville Downtown University, an IHG Hotel
Responded 23 Jan 2024
Thank you for your recent feedback; we're glad you enjoyed your overall stay with us and we hope to welcome you and your family back on your next roadtrip!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sara R wrote a review Dec 2023
1 contribution
We have become repeat guests at this hotel because of the excellent service, inviting rooms, and location that's within walking distance of endless shopping and entertainment. This time, though, we attended an event in the ballroom that was not only beautiful, but featured unique buffet and bar options. We'll be back!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HI Manager, Owner at Crowne Plaza Knoxville Downtown University, an IHG Hotel
Responded 23 Jan 2024
Dear sararV9686HU, Thank you for taking the time to leave us your review and for choosing the Crowne Plaza for your Knoxville stay. We're so pleased that we could accommodate you with a convenient and comfortable stay during your visit and hope to have the opportunity to welcome you again soon. We wish you safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traci D wrote a review Dec 2023
2 contributions1 helpful vote
Great experience here! Nice hotel, feels safe, clean, up to date room and bathroom. We also ordered room service for dinner and it was delicious! My husband got the burger, I got the chicken quesadilla (10/10) and my children got kids meals. We also got Tennessee cheesecake and all I can say is do yourself a favor and order it. Will definitely be staying here again. If I had to critique one thing, it would be the size of the room. It’s a bit small, but not enough to take away a star!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HI Manager, Owner at Crowne Plaza Knoxville Downtown University, an IHG Hotel
Responded 23 Jan 2024
Dear 149racid, Thank you for your wonderful feedback of the Crowne Plaza Knoxville. We're so pleased that you enjoyed the level of service that we're always striving to provide. Thank you for letting us know and we look forward to welcoming you back on many more occasions.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CharlieV2011 wrote a review Nov 2023
Chicago, Illinois1616 contributions301 helpful votes
I stayed at this hotel for one night with two dogs and the stay was perfect! The hotel allows up to two small dogs, and with the dog fee and parking in the parking garage, I paid a total of $50.00, which was not bad at all for the two. The room was clean and the king size bed was so comfortable! The toiletries by Beekman 1802 were a nice touch as well. The room came with cable channels, a Keurig, and plenty of space! The extra fee for the breakfast was worth it as the breakfast options were excellent and tasty! I would definitely stay at this hotel again! Thank you for a comfy stay!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HI Manager, Owner at Crowne Plaza Knoxville Downtown University, an IHG Hotel
Responded 23 Jan 2024
Thank you for taking the time to leave us your feedback of the Crowne Plaza Knoxville. We're so pleased that you enjoyed your overall stay with us and we greatly appreciate you taking the time to let us know about your positive room experience. We hope to welcome you back again. Safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyage60805634510 wrote a review Nov 2023
Denville, New Jersey11 contributions
beautiful stately lobby, nice spot for sights, will go back in a N.Y. minute, first time in Knoxville and so interesting, enclosed parking, breakfast decent...when we were there the dog show was in town, there was also a banjo meet, wish I knew before we arrived there, would have been nice to watch that
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: take a walk out of the hotel, directly across the street is the plaza not to be missed, ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HI Manager, Owner at Crowne Plaza Knoxville Downtown University, an IHG Hotel
Responded 23 Jan 2024
Dear Voyage, Thank you for your feedback of the Crowne Plaza Knoxville. We're so pleased that we could help provide a clean, comfortable and safe stay during your first visit to Knoxville. Thank you for letting us know and we hope to have the opportunity to welcome you again soon. Safe travels,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ATLNative wrote a review Oct 2023
Norfolk, Virginia38 contributions19 helpful votes
This hotel has the best location! Walking distance to Gay Street and Market Square, in the middle of it all! Parking was reasonably priced and plenty of spaces! The hotel staff was excellent and very accomodating! The room was the best part, spacious, modern, and clean. The bathroom was wonderfully renovated and clean along with the room fixtures! Loved viewing my bill on the TV and being able to check out on it as well! The one thing that kept this from being a five star review was the breakfast.... The restaurant staff was rude and it was bland.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from HI Manager, Owner at Crowne Plaza Knoxville Downtown University, an IHG Hotel
Responded 23 Jan 2024
Dear ATL, Thank you for your feedback of the Crowne Plaza Knoxville. We're so glad you enjoyed your overall time with us and we appreciate your comments regarding our restaurant team. We'll make note of your comments and hope to have the opportunity to welcome you back soon. Safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gerry wrote a review Oct 2023
Chattanooga, Tennessee2070 contributions310 helpful votes
I was very pleased with my recent experience at the Crowne Plaza. The location I. The downtown Knoxville area was convenient to restaurants and shopping. The conference rooms were amicable to our meetings. The on-site restaurant was decent. The staff was efficient. The only dis I have is their parking area, but to be fair I was driving an F-150 with a Supercrew cab which proved challenging to navigate some of the tight turns in the garage..however, they were not insurmountable.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from HI Manager, Owner at Crowne Plaza Knoxville Downtown University, an IHG Hotel
Responded 23 Jan 2024
Dear Love2Eat Thank you for your wonderful feedback of the Crowne Plaza Knoxville. We're so pleased that we could provide you with a great accommodation and location during your stay with us. We hope to have the opportunity to welcome you again soon! Safe travels,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jim M wrote a review Oct 2023
Orland Park, Illinois119 contributions118 helpful votes
Great location and very good staff. Walking distance to downtown Knoxville restaurants and bars and to the University of Tennessee. Nice staff and accommodations. Pool, health club, store, room service all onsite.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HI Manager, Owner at Crowne Plaza Knoxville Downtown University, an IHG Hotel
Responded 23 Jan 2024
Dear mjamesChicago, Thank you for your wonderful feedback of the Crowne Plaza Knoxville. We're so pleased that you enjoyed the level of service and amenities that we're always striving to provide. Thank you for letting us know and we look forward to welcoming you back on many more occasions.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹12,602 - ₹23,130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza knoxville hotel knoxville, knoxville crowne plaza
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
197
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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CROWNE PLAZA KNOXVILLE DOWNTOWN UNIVERSITY, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Crowne Plaza Knoxville Downtown University, an IHG Hotel
Which popular attractions are close to Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Nearby attractions include East Tennesse Historical Society (0.4 km), Tennessee Theatre (0.4 km), and Market Square (0.2 km).
What are some of the property amenities at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Conveniently located restaurants include Five Thirty Lounge, Chesapeake's Downtown, and The French Market Creperie.
Are there opportunities to exercise at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Crowne Plaza Knoxville Downtown University, an IHG Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Knoxville.
Are any cleaning services offered at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Knoxville Downtown University, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Knoxville Downtown University, an IHG Hotel?
Many travellers enjoy visiting James White Fort (0.9 km), Mabry-Hazen House (1.6 km), and Crescent Bend House & Gardens - Armstrong-Lockett House (3.1 km).