This hotel was great in every way but the beds, they were horrible. The location is smack in between the UTK campus and downtown. Easy walk to either. The staff is very friendly and helpful. The lobby, restaurant, and rooms are very nicely furnished and welcoming. Parking is easy since they have an underground parking area. I was very impressed... More

We stayed here for the Rev3 Triathlon. It is a great hotel with a super friendly staff. They were very accommodating to the participants of the triathlon, by offering a complimentary grab & go breakfast for the athletes, and they also offered us a late checkout (1:30). Four Points is within walking distance to World's Fair Park, the University of... More

Booked a a night stay to break our car journey between Nashville and Wilkesborough. I had expected a normal Sheraton so first impression was disappointing. However, this was soon dispelled by the friendliness of the reception staff. A very modern hotel. Excellent room/facilities and a short walk to downtown. Enjoyed the best breakfast of our trip at this hotel which... More

This is a nice hotel. Clean, comfortable, close to downtown and a lot of good restaurants. The wireless internet is super slow otherwise I would give the hotel a five rating. Staff is very friendly and helpful. It costs $ to park at the hotel. Will stay again when I'm in town.

Reasonably clean, walking distance to downtown. Near the worlds fair park. Never ate at restaurant. Has everything you need for business travel. Have a business center if you need to print anything out. Front counter staff very friendly and helpful.

This is a neat place. Highly recommend. The restaurant was great for dinner and breakfast and very fair in it's pricing. Staff was warm, nice and helpful. Bedding and room was nice and comfortable. Super clean. Big TV. Nice

We stopped for the night enroute to Myrtle Beach super friendly staff at desk gave us about 10 different restaurant ideas as well as places to see The room couldn't have been nicer very clean very comfortable bed Had breakfast was decent . we will go back next time travel that way

Checked in late just to sleep the night, had a little issue with my room that was quickly fixed, they immediately waived the parking fee. Nice staff. The beds were comfortable, everything was clean, a free bottle of water, and the price was right.

I was here for 5 days for work and I loved it. Room was clean and comfortable, the staff was nice and the food was good. My only complaint is that even though it looked like all hands were on deck for breakfast, they still seemed a bit overwhelmed by the crowd. But overall a great experience.