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Clarion Inn Knoxville

2.0 of 5
5634 Merchants Center Boulevard, Knoxville, TN 37912
Hotel amenities
Clarion Inn Knoxville
Ranked #52 of 92 hotels in Knoxville
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41 reviews from our community

    Trip type
Traveller rating
    9
    9
    12
    5
    6
Date Rating
South Point, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 8 May 2013

After returning back to the hotel after registering the lady working the front desk yelled at me from across the lobby and reprimanded me in front of my husband, my granddaughter and the customer she was waiting on. She was so rude. Made a complaint on the website and someone from customer service said they would address with owner and... More

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Michigan
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 8 April 2013

We stayed at this hotel due to a coupon in the travel magazine. It entitled us to a great rate but without that good rate I would have a hard time paying more. Check in took 30 minutes- at 11:30pm! 2 walkins in front of me plus a lady who needed change for the vending machine and had to wait.... More

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jsully11, Director of Sales at Clarion Inn Knoxville, responded to this review
9 April 2013

Thank you for taking the time to provide feedback for Clarion Hotel North Knoxville. You are correct, we did have a couple of staffing situations that weekend that could not predict. We apologize for any inconveniences this may have caused you. Our Front Desk is now under new management and we invite you to visit us again to see what... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 31 March 2013 via mobile

We were driving down to Florida and urgently needed a place to stay for a night. We finally called the Clarion Inn, Knoxville. Luckily, they had one room left, mostly every other hotel was booked because of spring break. When we got in, there was a GIANT group of teenagers, sitting around and playing music. It was welcoming. There was... More

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jsully11, Director of Sales at Clarion Inn Knoxville, responded to this review
2 April 2013

Thank you for the kind words regarding your stay with us. You are certainly correct about us being full. There was a large convention in town and we took part. We apologize for any disturbances you experienced. Please know that had we been informed we would have addressed the issue immediately. If you plan to travel through Knoxville again, please... More

Barrie, Canada
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 19 March 2013

Travelling from Hilton Head back home, this hotel is about the halfway point. We have stayed 2 years in a row and were pleased to see that this year there is some updating happening. The hot breakfast is a great deal with lots of variety. The hiway traffic does cause some noise issues but not insurmountable.

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jsully11, Director of Sales at Clarion Inn Knoxville, responded to this review
9 April 2013

Thank you so much for your feedback regarding your stay at Clarion Hotel. Yes, we are renovating Clarion Hotel! We have been around for a few years and now it is time to refresh our ammenities for our guests. We hope you will come back again after we have finished and let us know what you think. Our hot breakfast... More

Toronto, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 4 February 2013

Nice, clean and affordable. WIFI is choppy and almost non-existent at the rooms on the ends of the hotel. Staff, was friendly, but did not even attempt to do anything about the WIFI issue. The hotel is undergoing a renovation, so your room may or may not have a headboard on the bed. The breakfast offered was biscuits and gravy,... More

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jsully11, Director of Sales at Clarion Inn Knoxville, responded to this review
6 February 2013

Thank you for your comments about the Clarion Inn Knoxville. Our breakfast will soon be upgraded with several more items on it, however, our breakfast does currently have several hot items on it like Belgan Waffles, Eggs and Sausage or Bacon. We do remove the items after 9:00am weekdays and 10:00am on the weekends. Perhaps you caught us when things... More

toccoa ga
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 November 2012

Recently stayed at this Clarion and was highly disappointed for the money. The rooms were OK definitely not the cleanest that I have stayed at. The front desk was definitely not the friendliest person in the world and the breakfast was well below average especially for a Clarion. We visit the area often and like the group of hotels on... More

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jsully11, Director of Sales at Clarion Inn Knoxville, responded to this review
7 November 2012

We all thank you very much for your comments. The Clarion Inn Knoxville tries to price our hotel at a very good rate for our area. We are part of the largest hotel chain in the world, Choice Hotels, and we have won their Gold Award for customer satisfaction and nice clean rooms. There are several all suite hotels with... More

Memphis, Tennessee
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 September 2012

Checking in late Friday night after an arduous day of travel, I received a warm greeting and swift check-in. The hotel was very clean (don't know what some of the previous reviewers are talking about) and it looks like some updating has recently taken place. The room was spacious and clean, and the breakfast was nice. I would have given... More

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See 3 more reviews by BoogieWoo for Knoxville
jsully11, Director of Sales at Clarion Inn Knoxville, responded to this review
7 November 2012

Thank you very much for your nice comments. We look forward to your next visit with us! More

Duncan, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 September 2012

The room my sister and I stayed in was not clean..no Kleenex the people at front desk wasn't friendly the bathtub didn't drain the floor in bathroom had hair on it the beds were hard had a musky smell leak under sink in the vanity .the breakfast was the only thing I can say anything possitive about and u know... More

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jsully11, Director of Sales at Clarion Inn Knoxville, responded to this review
11 September 2012

I am very sorry to hear about your experience during your stay with us. Our Housekeeping Staff is trained to inform our front desk and management about anything that is out of order or that needs repair in a guest room and it looks like this time we failed to do our job. There is no excuse for the problems... More

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Top Contributor
119 reviews 119 reviews
30 hotel reviews
Reviews in 55 cities Reviews in 55 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 19 August 2012

The room was very big and the furniture was dated but it was clean and comfortable. The front desk staff was nice but definitely not friendly - minus the housekeeper who wished us a very nice day and safe travels (she saw we were on a motorcycle). That really made my day that she made the extra effort to say... More

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jsully11, Director of Sales at Clarion Inn Knoxville, responded to this review
21 August 2012

Thank you very much for your comments. Our entire staff and management enjoyed having you and several of your friends stay with us. We have reviewed your comments with our staff at our weekely staff meeting and we all promise to make your return visit much more enjoyable. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 August 2012 via mobile

amazing food, location, and cleanliness. stayed for 4 nights. no complaints from me :) my husband and I enjoyed the fact that it was right next to the quaker steak. got to hear some amazing bands. the rooms were very clean and well kept along with the lobbies and hall ways.

Was this review helpful? Yes 2
jsully11, Director of Sales at Clarion Inn Knoxville, responded to this review
21 August 2012

Wow! We get all excited when we see these reviews from happy families and guests. All we can say is thank you and please hurry back. We already miss you! More

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Additional Information about Clarion Inn Knoxville

Also Known As:
Clarion Inn Knoxville Hotel Knoxville
Clarion Inn Knoxville Hotel
Clarion Knoxville
Clarion Hotel Knoxville
Knoxville Clarion
Address: 5634 Merchants Center Boulevard, Knoxville, TN 37912
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 92 hotels in Knoxville
Price range (per night): INR3,774 - 5,634
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Meeting Facilities: 48'x24' Conference Room that can be subdivided into two 24'x24' meeting rooms. High Speed Internet in all meeting rooms, guest rooms and public area.Catering: Full catering for breakfast, lunch and dinner is available. Quick box lunches for group luncheons or bus tours are available on just one days notice.Business Center: Available for all hotel guests 24 hours a day.Outdoor Pool: Very large outdoor swimming pool.123 beautiful sleeping rooms all with balconies and indoor corridors. New TV's and all guest rooms have recently been painted and refreshed to look and feel like new! Most rooms have microwave, refridgerator, coffee maker and hair dryer. ... more   less 
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