I stayed one night for a rest during a road trip. The lobby was stunning, and my daughter enjoyed the large space and comfy sofas while we waited for the rest of our party. I was surprised the room was as small as it was. Clean and comfortable. I especially loved the comforter.. Some hotels give such a thin blanket,... More

This was our third stay since May, booked by accepting a great rate through Hotwire and this was the hotel offered. I would not want to pay full price. The room was decent, mostly clean, good bed and bedding and although the bathroom appeared surface clean, a closer look showed it needed some detail cleaning. There was a refrigerator in... More

This was a disappointment. It is an older property that was probably the nicest in the area 20 years ago, but it isn't as nice now. One of the two elevators was out of order and the remaining one was very slow. Our room was musty smelling as though the carpet had been wet or there was mold somewhere, although... More

Booked on Hotwire for a great price also got 50% of breakfast with priority club. The Friday nite comedy club was entertaining and a bargain for hotel guests. Rooms were clean and comfortable. Our breakfast was pleasant(Basic food) and no problem with our coupon. A single Hispanic young lady(early 20s) came in with the same coupon and was questioned by... More

Stayed here for two nights with my family. The beds were comfortable and the room was clean overall. The bathroom, however, had visible mold on the ceiling. The Bath and Body works bath products were nice. The television was an old analog model that would randomly lose most of its cable channel reception. The door to the room would stick... More

Stayed here 2 nights for a group meeting of 100+ people. ROOM: Comfortable bed, old TV, wierd shower designed for midgets (have to bend way over to wash hair), noisy AC unit. FOOD: Breakfast and buffet dinner were both mediocre: eat somewhere else. FACILITIES: Pool ok but no shade. Bar hours limited (why?). The ballroom was just what we needed,... More

My brother had his wedding and a reception here in August 2011. First of all the room was just so so but way over priced. The reception room turned out really beautiful but that was about the end of the good. The food was terrible, some of the chicken was undercooked, some was over cooked. The air conditioner was not... More

This is a huge hotel. It can be very busy. I suspect they're understaffed on weekends/nights. Front desk late night was a bit desultory. It's an older facility in reasonable condition. If I was paying top dollar I would have been disappointed. It was pretty loud and active when we were there. Not sure if it is always that way... More

I stayed here for one night before I moved to the marriott at kingsport. The hotel is a bit far away from the tricities airport. The airport is a very small airport and one has to be careful to organise for his transport from the airport otherwise he has to wait for hours together. The hotel doesnot provide any shuttle... More