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All 20 Johnson City hotels »

Comfort Suites

2.5 of 5
3118 Browns Mill Road, Johnson City, TN 37604
Hotel amenities
Ranked #10 of 20 hotels in Johnson City
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    13
    8
    3
    2
    2
Date Rating
Traveling Marco
Atlanta
Senior Contributor
28 reviews
86 helpful votes
4 of 5 stars Reviewed 30 January 2012

I stayed here twice in the fall 2011 and found it to be clean, professionally managed and very quiet. I didn't make use of any of the amenities, but for a good nights sleep in a comfortable room, it certainly did the trick. The amazing thing was that I stayed in August, and when I went back in September, they... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
1 February 2012

I am so glad you enjoyed your stay and we accommodated your needs. Were looking forward to having you again! Be safe in your travels. More

ray s
Chattanooga, Tennessee
Contributor
13 reviews
2 helpful votes
4 of 5 stars Reviewed 26 January 2012

As I am doing SO much traveling right now, I feel as though I might can help others the way I wish I had help... When needing a place in Johnson City, TN, This Comfort Suite, Will be a Comfort... PLEASE, lets be clear, It is nice, but could do a bit better. Clean Rooms, Friendly Front Desk Clerk, but... More

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DennisWright
Knoxville, Tennessee
Reviewer
3 reviews
4 of 5 stars Reviewed 16 January 2012

Comfort Suites in Johnson City provides nice, clean rooms, has an attentive front desk. The complimentary breakfast ranges from cereals to hot meats and other breakfast items. The hotel property adjoins Logan's Roadhouse and is within walking distance of the Golden Corral. The hotel is located across the road from Walmart in case you need any forgotten items. The shopping... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
23 January 2012

Thank you so much for your wonderful review! We strive everyday to please our guests as if not for you we wouldn't be here! Looking forward to accommodating you again in your future travels to Johnson City. More

tolbert89
Greensboro, NC
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

When in town, we always stay here. It is perfect for a family of 4 (or less)...we get the king suite with whirlpool...the rooms are HUGE! Parents get the king bedroom with 2 closets and hot tub, kids get the separate living room and sleep on the pull out couch...it is cheaper than getting 2 rooms and extremely spacious. Cookies... More

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Bob20814
Bethesda, Maryland
2 reviews
1 helpful vote
2 of 5 stars Reviewed 12 October 2011

I had a very nasty experience with hotel.com when booking this hotel in rural TN. I was looking for a Suite of rooms (bedroom and, for privacy, a separate sitting room with a pull out bed. (We were going with another couple, friends but not all that friendly). I paid a premium price for a "King" suite, $159 per night.... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
13 October 2011

As I was more than happy to discuss with you while you were here at our property we unfortunately had no other rooms available to switch you from the type that you reserved on the 3rd party web site. We have a contractual agreement with these online travel agencies that prohibits us from disclosing rates that are negotiated with these... More

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mzshire2009
Great Smoky Mountains National Park, Tennessee
Senior Contributor
25 reviews
3 helpful votes
5 of 5 stars Reviewed 31 July 2011

I have stayed here numerous times and each time have recieved wonderful service. I was greeted by name each time at check in and acknowledged by name at check out. The staff here are friendly and made me feel at home, I would usually check in late at night and the night person Bob always made me feel welcomed. I... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
7 September 2011

Thank you for your wonderful comments regarding your stay with us. We strive for excellence every day and it is so great to hear we have accomplished that goal. Looking forward to accommodating you again during your future travels to Johnson City! More

earlycse
Knoxville, Tennessee
2 reviews
4 of 5 stars Reviewed 28 July 2011

Took my mother out of town to visit family and stayed in a handicap accessible room. Very spacious. Only 1 rail in tub for Mom and beds a little high, but clean and comfortable, pretty pool area, although we didn't use as it was sooo hot. The breakfast was exceptional in variety for a similar priced room. More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
7 September 2011

I am so glad you and your mother enjoyed your stay with us. I hope in the future you will allow us to accommodate you again. Perhaps on your next visit request the handicap room with the roll in shower as it has more accessible bars to utilize. More

MHammontree
GA
1 review
1 of 5 stars Reviewed 15 July 2011

The staff is very unwilling to help fix any problems. They messed our reservation up and then promised they would switch our room. They finally told us they didn't have anything available and wouldn't give us a discount. We had four people in a King sized room (Three adults and one child, which to my understanding exceeds code.) Our toilet... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
7 September 2011

I am so sorry you felt you were not accommodated while you were visiting. I see you posted this review before you checked out of our hotel. Indeed my staff did offer to let you and your family change rooms and the offer was declined as the declination was noted on your reservation in our system. To address your issue... More

selenalikens
Belfry, Kentucky
1 review
2 of 5 stars Reviewed 4 July 2011

i was charged a smoking fee,and thats funny i dont even smoke.jus took it right out of my checking account,without any warning.i cant even get my money back till tuesday this is bull More

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GeneralManagerTN264, Manager at Comfort Suites, responded to this review
14 July 2011

As you know we had already refunded the smoking fee imposed upon you per your previous request. While we are not certain how the smoke odor came to be in that room, we pride our selves on a clean 100% non smoking hotel. We are sorry if we came to the conclusion that the smoke odor was your responsibility since... More

Cruiser143
Reviewer
5 reviews
10 helpful votes
5 of 5 stars Reviewed 20 June 2011
1
person found this review helpful

This was our 4th stay at this Comfort Suites. A++ for consistency. Rooms- Large King Suite is very spacious. Micro/Fridge plus a cabinet to put extras in. A real closet, a couch hide -a- bed, and a desk. Beds were very comfortable. We did check for bed bugs and happy to find NONE. Decor was good too. Weekday mornings the... More

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Comfort Suites Also Known As

  • Comfort Suites Johnson City
  • Johnson City Comfort Suites
Address: 3118 Browns Mill Road, Johnson City, TN 37604

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