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Comfort Suites


Hotel class 2.5 of 5
3118 Browns Mill Road, Johnson City, TN 37604
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Reviews you can trust

92% Recommend
4.5 of 5 stars 14 reviews
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[ Date ] [ Rating ]
Sweet Suite!
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5 of 5 stars
Maryville, Tennessee
11 May 2009 | Trip type: Family

Fresh cookies and coffee in lobby on arrival, popcorn for the kids, fine linens, plush mattresses, roomy suite, spa shampoos, soaps, fluffy towels! The front desk called within 15 minutes of our arrival to make sure we didn't need anything. Very pleasant staff, wonderful breakfast of scrambled eggs, fresh waffles, plus the usual fare. Coffee was fresh and wonderful! more

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5 of 5 stars
hockytwn02
7 Dec 2008 | Trip type: Family
2/2 found this review helpful

First things first, I must say that we were originally going to stay at Carnegie hotel. We had a change in mind after we realized that after every comment and rating good or bad the hotel manager responded to them. This went a LONG way with us. It told us that this place has managment that cares and has to... more

Great Stay!
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5 of 5 stars
Valdosta
19 Jun 2008

The rooms were spacious, clean, with a good size bathroom, micro and frig. There was fresh cookies in the lobby, free usa today, and a good expanded breakfast. Located next door to Logans Restaurant, which I believes delivers, Golden Corral, and a McDonalds. Across the street is also a Walmart for any last minute items and just off the highway.... more

Management response from
GeneralManagerTN264, General Manager

I wanted to thank you for your kind comments regarding our property. We are very glad you enjoyed your stay. Please accept my apologies for the lack of signal regarding the wireless internet in your room. I will certainly see what I can do to remedy that situation. Tammy Havens General Manager

quality stay
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4 of 5 stars
Nashville
26 May 2008 | Trip type: Business

I am in Johnson City for business on occasions. I have stayed at this location and it was great. The rooms are excellent, the beds are great, and the breakfast was an extra bonus. Everyone was great. I highly recommend this location. more

Management response from
GeneralManagerTN264, General Manager

Thank you so much for noticing the upgrades we did on our bedding. We are really glad you enjoyed your stay. Come again and see us soon! Tammy Havens General Manager

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5 of 5 stars
Georgia
6 Apr 2008

Excellent stay, Breakfast buffet was great all you could eat. This hotel was in a great location, clean rooms, and friendly staff. I would stay here again if I am in this area. I highly recommend this hotel. more

Management response from
GeneralManagerTN264, General Manager

Thank you so much for your wonderful commens regarding our hotel! It is such a pleasure to hear you enjoyed your stay. We strive for excellence and it is sure a moral booster when it is noticed. Come visit us again soon! Tammy Havens General Manager

Wonderful!
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5 of 5 stars
Leesburg, VA
26 Jul 2007 | Trip type: Family
2/2 found this review helpful

I stayed in this hotel one night. The beds and linens were first quality. The staff was very thoughtful. They put us on a floor where we would not be with the soccer and basketball teams were staying. We did not request this, they just did it. They were very helpful with directions. We had the advantage of free internet... more

Management response from
GeneralManagerTN264, General Manager

Thank you for your wonderful response on our property. We are glad you enjoyed your stay and noticed the extra mile we go to take care of our guests. Looking forward to accommodating you in the future! Tammy Havens General Manager

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5 of 5 stars
Atlanta, GA
1 May 2007
3/3 found this review helpful

This hotel is wonderful! It has been newly renovated and has new carpet, beds and linens. The rooms are big and the beds are very comfortable. Better room than I have had in $200/night 4 star properties. Even has complimentary high speed wireless internet. I highly recommend this hotel! more

Management response from
GeneralManagerTN264, General Manager

Thank you so much for your wonderful comments regarding our property. I am certainly glad the efforts that we take to stay ahead of the curve show to our guests. We are very happy you enjoyed your stay. Come back and see us soon. Tammy Havens General Manager

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3 of 5 stars
Michigan
3 Mar 2007 | Trip type: Couples
3/3 found this review helpful

We stayed at this hotel one year ago for the first time and thought it was very nice. The breakfast was one of the best of it's kind then. This year was different. The room was still nice and clean and folks very friendly and all but the breakfast has really gone down in quality and quantity. We were there... more

Management response from
GeneralManagerTN264, General Manager

I want to apologize for your stay back in March of 2007. I was not the General Manager then, but the Sales Director. I want you to know I have strived to remedy all issues that we had at that time and I certainly encourage you to try us again in your future travels. I believe you will be pleasantly...

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4 of 5 stars
Washington DC, District of Columbia
5 Jan 2007 | Trip type: Couples
2/2 found this review helpful

After our miserable Thanksgiving experience at the new AmericInn in nearby Jonesborough, TN, we would have been happy to stay anywhere else. We chose the Comfort Suites for it's close proximity to I-26 and for being one exit down from the Jonesborough exit (making it easy to visit our family members there). What a nice surprise the Comfort Suites was!... more

Management response from
GeneralManagerTN264, General Manager

Thank you so much for your comments on Trip Advisor. We always welcome them! I want you to know that I was actually the Director of Sales during that time frame, however I have been the General Manager since March 2007. The Logan's issue has been resolved at this point and you were certainly not the only to have complaint...

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1 of 5 stars
Des Moines, IA
27 Jun 2006
3/3 found this review helpful

When we booked our room we were told we would get a king size suite which included a sofa-sleeper. What we ended up in was a handicapped room with a chair that looked like it was pulled off a garbage truck before it got to the dump. The bed was the most uncomfortable one I've ever slept in, bar none.... more

Management response from
GeneralManagerTN264, General Manager

Hello, I am writing to inform you that the previous General Manager is no longer here and has not been since March of 2007. I want to apologize for all inconveniences you incurred during your visit. I was the Director of Sales at the time and was certainly not made aware of this incident. I want to assure you all...

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Comfort Suites Also Known As

  • Comfort Suites Johnson City
  • Johnson City Comfort Suites
Address: 3118 Browns Mill Road, Johnson City, TN 37604
Hotels in Johnson City Comfort Suites
4.5/5.0
14