I was very worried about staying here based on earlier reviews, but really needed something affordable. We normally stay at the Carnegie, but this was a last minute trip we had not planed or saved for. Based on the reviews I was careful to book and interior access room, and put in the comments that I really wanted one of... More

We had a funeral to attend in Johnson City, so we decided to get a room instead of driving back to my parents' home. It was late when we checked in and the hotel looked nice enough from the outside. The inside was another story. It was run down and dirty. There was a dirty washcloth outside the elevator that... More

Hotel is not what it use to be but they are working on turning it around. The 2 rooms we had had been re-done and were clean. The beds were comfortable and the pillows were good, wish the tub and surround had been cleaner. The pool was opened but we didn't use it. There is construction still going on and... More

This hotel has an impressive desk staff! They were so kind and helpful when I needed a lot of help with driving directions to Atlanta and other assistance. The rooms in the tower are fairly new, large, and quiet. They have an Asian restaurant adjoining the hotel and a lounge in the hotel also. I stayed at this hotel for... More

we have a dog so we were put in the rooms that were not attached to the updated part of the hotel...DO NOT ACCEPT THESE ROOMS. when we arrived, we were told that there was no phone service in the room because of rennovations. the room was basically an old howard johnsons' variety with a new coat of paint...supposed to... More

I was a little hesitant to roll the dice on this hotel while in Johnson City with my 8 year old daughter after reading the mixed reviews here on Tripadvisor . We arrived about 10pm with no reservations booked in advance due to uncertain scheduling during our day. The lady working the front desk was first-rate in listening to my... More

Stayed for 1 night for business. The check in was great, fast and friendly. Room was toward the back of the hotel with a good entrance near the elevators. Rooms were clean but needed some updating. This hotel has been there for a long time, I stayed there when it was under a different name in the early 90's.Was not... More

We stayed at the Best Western Hotel & Conference Center on a recent family vacation through Tennessee. It was close to our whitewater rafting site, so it seemed a good choice. The room we had was very large, but had cobwebs in some of the corners. The seal on the bottom of the outside door was torn, so bugs could... More

There were three reasons I liked going to this Best Western: great location, great breakfast and free internet in the rooms. This time they got one out of three. The location is still great. The breakfast is not nearly as nice as it use to be. (See my review from Jan 2, 2009.) The breakfast is now typical and nothing... More