When I called for reservations, the front desk offered to call me back since he was working with another guest. He called back within 10 minutes. Upon arrival, I was upgraded to a suite that was nice but would not have paid extra for. I am a Diamond Hilton Honors member and travel extensively and would stay at this property... more

We stayed here twice in the space of a week. I like Hampton Inns anyway, but this one is super-clean and staff was super-nice. When I called to make reservation, front desk clerk made me feel I was coming home Highly recommended! more

Recently completed a 3-night stay at this hotel while working in Jackson. This is a very new Hampton Inn and Suites, and it is one of the more "high end" Hamptons that you will find. I stayed in a king suite on the 4th floor, and the room was outstanding. Nice comfy bed, nice sofa with coffee table and lamps,... more

I stay in Jackson, TN often...3x a year and have stayed at the Doubletree and Holiday Inn. This hotel is the cleanest, accessible in town. Free breakfast, but you do have to drive 1 exit on I-40 to get to a restaurant/entertainment. Also, it's not yet on my GPS! But it's right off exit 83 more

We were more than pleased with this Hampton Inn and Suites. Our room was wonderful! Very large. The heavenly beds were just that. I needed a good night's rest! They were exceptional, truly, they were. Very fluffy comforters, fine sheets, excellent mattresses. I didn't want to leave. I could have slept all day. Very large desk, with very comfortable chair,... more

We checked into the room with a cart of 'stuff' not expecting a glitch, this was a (fairly new) 'Hampton Inn", with good reviews, what's to be concerned? While closing the drapes I found a carton of yogurt had been left in the window sill and that caused me to take a closer look, we found mold in the grout... more

When we arrived the staff was very friendly and helpful. Check in took only minutes. We had a great room it was very clean. The bed was a little to soft for my liking, but we still rested well. The breakfast was very good. All in all this is a good place to stay. more

We called while traveling back from Virginia hoping we could count on Hamptons reputation. Let me assure you that we were not disapppointed in our choice. Greg (I hope I got that right) was very pleasant when I called and was able to accomodate our needs. VERY clean and comfortable. Greg upon check in let us use the rate on... more

This was the best Hampton Inn I have ever stayed at. The check-in process was painless and took less than 5 minutes!! The staff was always friendly to us and made us feel welcomed. The hotel was extremely clean. I am going to stay here again for sure! The location of this hotel is nice because it is an easy... more